 Develop a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability. Prepares action plans by individuals as well as by team for effective search of sales leads and prospects. Initiate and coordinate the development of action plans to penetrate new markets.Ensure that all business activity is conducted in line with company values, policies and ethics codes of conduct, Undertake any other activity as reasonably requested by management.

 Implement regional sales plan, working in collaboration with stake holders to increase market share, develop new markets and to improve gross margins by enhancing the performance. Provide sales vision for the assigned region by developing a complete understanding of organization structure, local buying influences, geographic area, customer requirements, competitor activity, market share targets, developing markets, sales penetration, local sales coverage and sales revenue goals through successful implementation of sales strategies and development of tactical plans, Assist in the annual sales budgeting process to develop comprehensive region sales plans including appropriate actions required to ensure achievement of division's growth targets, Represents the company by participating in local and national trade shows.

Achieving the set order booking/ revenue targets for the vertical in the region by effectively handling key accounts and taking care of their entire range of telecom requirements across all data & voice solutions for Big Corporate like Airtel & Tata docomo, Managing key customers and building long-term relationships leading to increased business for Company regularly interface with the client and take account of any changes in customer needs. The role is responsible for practicing effective relationship management, especially for clients requiring data solutions, to nurture associations, Client Servicing, Image Building of the Organization. Identify & explore business needs & anticipate future requirements, Maintain accurate daily, weekly & monthly sales reports & planned account management activity, managing various Subscription Based VAS Products over IVR, SMS & WAP and achieving sales target for MPCG Circle for Airtel &Tata docomo Operator, Coordinating with Circle VAS Team and Regional Team for New VAS Products Launch & Testing to achieve given Revenue Target. Meeting the Targeted Revenue given by Operators by Different Promotional Modes like Cell Info, Balance on Demand, PCN and OBD for our Subscription Products.Responsibility of Regional Head (Sales & Operation) Meets regional sales financial objectives by forecasting requirements, preparing an annual budget, with the respective corporate accounts (Airtel & Tata Docomo), Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives, Brand Promotion, Brand Marketing & Brand management, Corporate & Customer Sales, Cross Selling, of Products ,Expand the business by the local Business Lead Distributor and making New Channel partner, Implements trade promotions by publishing, tracking, and evaluating trade spending, Accomplishes sales and organization mission by completing related results as needed. Responsible for identifying & developing new leads from new / ex

 Handling the Corporate Customers like IPCA, Eicher Motors, Force, Telemart & L&T, etc, Give training of products and practical Knowledge to Team, Handling a team of off roll employee’s responsibility of Provide direction, motivation and training to the Direct Sales Team & Channel Sales Team, ensuring optimum performance, maintaining productivity of the team, design schemes for team competence and motivation, Maintaining 100% accuracy while documentation and form, ensuring filling proper and complete documentation with each CAF as per Policy. MIS Management of Complete Sales & Complaint, manage customer & Team database and provide all necessary information whenever required, Evolving strategies & activities to achieve channel desired business objectives & implement recognition campaigns for enhancing motivation. Monitor & maintain smooth operations.

 Leading the team of Prepaid & Postpaid VAS (Value added services) Complaint Coordinator for MPCG, Give training of products and practical Knowledge to Team of Value added Services. Responsible to achieve customer satisfaction Scores, Interdepartmental coordination for getting the complaint closed within TAT with quality resolution, Ensuring end to end resolution for any complaint or issue related Vas, Coordination with all VAS business Partners (More than 40 vendors) for any support & issue, to help my team in handling difficult situations and convincing Customers, Helping the team in coordination with different zones, departments and circles for quick resolution to the customer complaints.

 Deliver world class customer service and build customer satisfaction and loyalty, Strive for one-call resolution of customer Strike a positive and cooperative tone with both customers and co-workers. Increase the customer experience by providing information on new products, rate plans, and services through up selling opportunities, Enhance productivity by selling all the Bharti Product such as Prepaid, Postpaid, Bharti Axa, Digital TV, I-phone. Manage ARC and all his activity. Responsible for First level escalation. Handling the cm and provide them satisfactory resolution.