Manager Of Operations
Currenthanding operation and entire onboarding and sourcing of MP&CGhanding multiple client like flipkart, shadowfax, expresses Big basket, Dominos and KFC.
Jan 2022 - Present
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Gaurav Namdev Email & Phone Number
Manager Operations West
at
Grab (Grab a Grub Services Ltd)
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✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Manager Operations West
Location
Indore, Madhya Pradesh, India
Company size
Who is Gaurav Namdev? Overview
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Quick answer
Gaurav Namdev is listed as Manager Operations West at Grab (Grab a Grub Services Ltd), a with 138 employees, based in Indore, Madhya Pradesh, India. AeroLeads shows a matched LinkedIn profile for Gaurav Namdev.
Gaurav Namdev previously worked as Manager of Operations at Grab (Grab A Grub Services Ltd) and Manager of Operations at Grab (Grab A Grub Services Ltd). Gaurav Namdev holds Bachelor Of Engineering - Be, Electronic And Communication from Rgpv Bhopal.
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Profile bio
About Gaurav Namdev
This is Gaurav, working with Grab (Grab a Grub Services Pvt. Ltd) as an Operation manager-Last Mile and taking care of entire MP&CG, I'm associate myself for sourcing & onboarding and Supply fulfillment of entire MP & CG state, Also I'm responsible for fulfilling & enhancing the last mile delivery operation.Prior to Grab, I was associated with Zomato as a Fleet Operation lead and taking care of Sourcing & Onboarding, handling the team of fleet managers and was responsible for First & last mile operation completion and fulfillment.Before this I was associated with Swiggy as a Sr. Fleet manager operations and was responsible for Supply Fulfilments, DE's communications and campaigns, serviceability and SLA management, Order rejections, efficiency, DE's engagement & attrition, Field Training, Customer experience & escalations and Surge planning.before that I was associated with Teleperformance (TP) as a Customer service representative under UBER process.Prior to this I was associated with Hinduja Global solutions (HGS) as a Subject matter experts (SME) and Team leader in Repeat contact rate (RCR) module for 2 year.I have a BE degree In Electronics communications Engineering from RGTU Bhopal.
Listed skills include Leadership, Customer Experience, Team Building, Operation, and 45 others.
Current workplace
Gaurav Namdev's current company
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Grab (Grab A Grub Services Ltd)
8 roles
Gaurav Namdev work experience
A career timeline built from the work history available for this profile.
Manager Of Operations
Handing onboarding and sourcing part in Hyderabad.Taking care operation off all client.Handing multiple client like Big bazar, Zepton, Flipkart
Jan 2022 - Apr 2022
Fleet Operation Lead Hyderabad
Sep 2021 - Feb 2022
Sr. Fleet Manager
Apr 2020 - Sep 2021
Fleet Manager
I am responsible for managing the operational efficiency of a fleet of delivery executives in my assigned hub. To be successful in this role, I have to ensure order fulfillment, logistics as well as provide an enhanced customer experience.➢ managing a team of 300-350 Pickup & Delivery Partners directly on a daily basis ➢ Drive Pickup & Delivery Partners efficiencies assigned at an individual level. ➢ Pickup & Delivery Partner attendance to be maintained basis demand on a daily… Show more I am responsible for managing the operational efficiency of a fleet of delivery executives in my assigned hub. To be successful in this role, I have to ensure order fulfillment, logistics as well as provide an enhanced customer experience.➢ managing a team of 300-350 Pickup & Delivery Partners directly on a daily basis ➢ Drive Pickup & Delivery Partners efficiencies assigned at an individual level. ➢ Pickup & Delivery Partner attendance to be maintained basis demand on a daily basis. ➢ Improve and maintain promised delivery times for better customer experience.➢ Conduct classroom/ field training at individual level for better customer experience.➢ Conduct regular field audits for better compliance among Pickup & Delivery Partners➢ Manage and control voluntary attrition and control absconders by conducting regular engagement activities.➢ Provide feedback at individual level and conduct weekly one-on- ones to understand problem areas. ➢ Ensure excellent customer experience by solving order level escalations. Support Pickup & Delivery Partners during emergencies and exigencies. Show less
Oct 2018 - Apr 2020
Mar 2018 - Oct 2018
Rcr Team Leader
I was working in Amazon Process and taking care of a project called RCR and manage of 500 agent fleets on daily basis to improve their performance and met the KRAs
Mar 2016 - 2018
Business Development Executive
Monetory Solution Pvt. Ltd. Indore
Jun 2015 - Feb 2016
Team & coworkers
Colleagues at Grab (Grab a Grub Services Ltd)
Other employees you can reach at wearegrab.com. View company contacts for 138 employees →
SK
Sachin Kumar
Colleague at Grab (Grab A Grub Services Ltd)Giridih, Jharkhand, India
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AS
Anand Soni
Colleague at Grab (Grab A Grub Services Ltd)Thane, Maharashtra, India
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KK
Kaviarasan K
Colleague at Grab (Grab A Grub Services Ltd)Erode, Tamil Nadu, India
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QH
Quazam Hussain Sayyed
Colleague at Grab (Grab A Grub Services Ltd)Mumbai, Maharashtra, India
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VS
Vikram Singh
Colleague at Grab (Grab A Grub Services Ltd)Washim, India
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NP
Nandita Pal
Colleague at Grab (Grab A Grub Services Ltd)Mumbai, Maharashtra, India
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RN
Rajat Nagarkar
Colleague at Grab (Grab A Grub Services Ltd)Pune, Maharashtra, India
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AV
Akshaysinh Vaghela
Colleague at Grab (Grab A Grub Services Ltd)Ahmedabad, Gujarat, India
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SS
Sanjay Singh
Colleague at Grab (Grab A Grub Services Ltd)New Delhi, Delhi, India
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AT
Aakash Tripathi
Colleague at Grab (Grab A Grub Services Ltd)Mumbai, Maharashtra, India
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Sachin Kumar
Colleague at Grab (Grab A Grub Services Ltd)Giridih, Jharkhand, India
View →
AS
Anand Soni
Colleague at Grab (Grab A Grub Services Ltd)Thane, Maharashtra, India
View →
KK
Kaviarasan K
Colleague at Grab (Grab A Grub Services Ltd)Erode, Tamil Nadu, India
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QH
Quazam Hussain Sayyed
Colleague at Grab (Grab A Grub Services Ltd)Mumbai, Maharashtra, India
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VS
Vikram Singh
Colleague at Grab (Grab A Grub Services Ltd)Washim, India
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NP
Nandita Pal
Colleague at Grab (Grab A Grub Services Ltd)Mumbai, Maharashtra, India
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RN
Rajat Nagarkar
Colleague at Grab (Grab A Grub Services Ltd)Pune, Maharashtra, India
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AV
Akshaysinh Vaghela
Colleague at Grab (Grab A Grub Services Ltd)Ahmedabad, Gujarat, India
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SS
Sanjay Singh
Colleague at Grab (Grab A Grub Services Ltd)New Delhi, Delhi, India
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AT
Aakash Tripathi
Colleague at Grab (Grab A Grub Services Ltd)Mumbai, Maharashtra, India
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1 education record
Gaurav Namdev education
-
Rgpv Bhopal
FAQ
Frequently asked questions about Gaurav Namdev
Quick answers generated from the profile data available on this page.
What company does Gaurav Namdev work for?
Gaurav Namdev works for Grab (Grab a Grub Services Ltd).
What is Gaurav Namdev's role at Grab (Grab a Grub Services Ltd)?
Gaurav Namdev is listed as Manager Operations West at Grab (Grab a Grub Services Ltd).
Where is Gaurav Namdev based?
Gaurav Namdev is based in Indore, Madhya Pradesh, India while working with Grab (Grab a Grub Services Ltd).
What companies has Gaurav Namdev worked for?
Gaurav Namdev has worked for Grab (Grab A Grub Services Ltd), Zomato, Swiggy, Teleperformance, and Hgs - Hinduja Global Solutions.
Who are Gaurav Namdev's colleagues at Grab (Grab a Grub Services Ltd)?
Gaurav Namdev's colleagues at Grab (Grab a Grub Services Ltd) include Sachin Kumar, Anand Soni, Kaviarasan K, Quazam Hussain Sayyed, and Vikram Singh.
How can I contact Gaurav Namdev?
You can use AeroLeads to view verified contact signals for Gaurav Namdev at Grab (Grab a Grub Services Ltd), including work email, phone, and LinkedIn data when available.
What schools did Gaurav Namdev attend?
Gaurav Namdev holds Bachelor Of Engineering - Be, Electronic And Communication from Rgpv Bhopal.
What skills is Gaurav Namdev known for?
Gaurav Namdev is listed with skills including Leadership, Customer Experience, Team Building, Operation, Skilled Multi Tasker, Customer Service Representatives, People Management, and Resource Development.
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