1. Accountable for:PRE SALES:o Requirement gatheringo Requirement analysiso Suggesting Modification so the product will be more users friendly.o Taking a Sign Off from the customer on Scope of Work document. SERVICE CREATION/PRODUCT DEVELOPMENT:o Raise a CR for product department to develop a product as per necessity.o Takes a timelines from Product/Dev Units & shared same with Client.o Maintain a Product Delivery Time lines as per… Show more 1. Accountable for:PRE SALES:o Requirement gatheringo Requirement analysiso Suggesting Modification so the product will be more users friendly.o Taking a Sign Off from the customer on Scope of Work document. SERVICE CREATION/PRODUCT DEVELOPMENT:o Raise a CR for product department to develop a product as per necessity.o Takes a timelines from Product/Dev Units & shared same with Client.o Maintain a Product Delivery Time lines as per documentation.o Coordination with all the Units to achieve the time frames shared with client.o Functional Quality assurance before hand over the product to client. POST SALES:o Checking the SMS traffic from the clients.o Providing Demo.o Providing quick resolution if client is facing any issue.2. Coordination with Client/End Customer, Business Unit and Product/ Development Unit.3. Meeting with client to get functional requirements and feedback.4. Prepare technical proposal based on clients’ requirements.5. Providing feedback of customer questionnaires. 6. Analyzing customer’s requirements & provide them best solution/Software (Product of the company) & fulfill there requirements.7. Communicate with the development Team for the customization of the product as per client requirement.8. Communicate with the Business Unit & Demonstrate high level view of the software system in front of the client, so that he could understand how the whole process would execute. Show less

Meeting with client to get functional requirements and feedback.Prepare technical proposal based on clients’ requirements.Evaluation, documentation and progress monitoring of projects.Performing regular alarm checks and taking proper action on it.Providing feedback of customer questionnaires.Updating system configuration as per customer requirements.Analyzing customer’s requirements for the software development demonstrate high level view of the software system in front… Show more Meeting with client to get functional requirements and feedback.Prepare technical proposal based on clients’ requirements.Evaluation, documentation and progress monitoring of projects.Performing regular alarm checks and taking proper action on it.Providing feedback of customer questionnaires.Updating system configuration as per customer requirements.Analyzing customer’s requirements for the software development demonstrate high level view of the software system in front of the client, so that he could understand how the whole process would execute. Involved in design, development, testing and implementation of different software modules according to the requirements. Show less