- To ensure product offerings deliver tangible value to customers throughout their lifecycle- To collaborate closely with Customer Success Managers, Product Management, and Implementation teams to articulate and quantify the value proposition of product from the pre-onboarding stage to a sustainable value outcome for the customer

⮚ Implementation & Operations of Spend, Compliance, Risk & Contract Projects⮚ Customer Onboarding & Training

⮚ Leading the Implementation & Delivery Team of 16 along with the Customer Support Team of 4 ⮚ Handling 20+ projects dealing in Spend Analytics, Know Your Supplier & Risk Compliance module⮚ Additionally Managing process compliance for Quality, Timesheet Management, JIRA management, User Guides creation, etc⮚ Helping prod dev team through testing & feedback sessions for new product release⮚ Helping Sales Team with costing of new products & revising the existing ones. Also conducting Pilots & Demos with them⮚ Client review meetings for requirement gathering & handling escalations

⮚ Handling POC, Implementation & Refresh Projects for Spend Analytics⮚ Implemented Know Your supplier model for leading Australian⮚ Help Sales by assisting in Client Demos⮚ Getting clients requirements through requirements gathering workshop & action it via Dev team⮚ Improvement of Internal Spend Analytics products by providing feedback⮚ Action log maintenance for projects⮚ Client review meetings

⮚ Handling team of 4 Business Analysts working on Spend Refreshes, Spend Analysis & GPA - Global Product Aggregation for multiple projects in Retail Industry⮚ Presentations for fact based best practices for Sourcing & Procurement domain in Retail Analytics ⮚ Working on Power BI dashboards in line with the client requirement

⮚ Process Transition – Work allocation/People Management⮚ Converting existing excel reports into Tableau dashboards by coordinating between data team and tableau team and keeping it in line with clients requirements

⮚ Working for a Banking Client from Australia & Managing Reporting Team of 5. Handling Spend, Concur & P2P Reporting⮚ Preparing Tableau dashboards & MIS like CSAT report/ KPI Report/ Contract Expiry Dashboard⮚ End to end Presentations/Reports creation & requirement gathering for the same

⮚ Working as a process specialist in the Reporting team⮚ Responsible for preparing monthly schedule & ad-hoc spend-Concur-P2P reports and dashboards as per category manager’s requirement for multiple categories & for various regions across the globe⮚ End to end data processing from data extraction to data analysis on the spend analysis tool Tableau & BIQ (Business IQ)⮚ Attended & Cleared domain training T-200 for Sourcing & Procurement

⮚ Import, process & update data using SQL & perform data analysis-data validation⮚ Classify each commodity items according to the product specification, customer information and supplier line of business⮚ Vendor Normalization/Parenting⮚ Working on various spend dashboards to give visibility on Spend analysis⮚ Giving insights & preparing presentation related to 'OFT- Opportunity Finding Techniques'⮚ Directing client on various spend/non spend products to create cross sell opportunities