Gaurav Bakshi

Gaurav Bakshi Email and Phone Number

Associate Director Client Success @ STGI
Chandigarh, India
Gaurav Bakshi's Location
Chandigarh, India, India
Gaurav Bakshi's Contact Details

Gaurav Bakshi personal email

About Gaurav Bakshi

Brian Tracy once said, “Approach each customer with the idea of helping him/her solve a problem or achieve a goal, not of selling a product or service”. While peeping through my career, this belief stands true. My interest and curiosity have driven me to find answers to the most pressing questions and proactively solve customer’s problems to build stronger relationships with individuals.In my current role, I lead a team of customer success managers; dedicated to helping our customers meet their goals. Interpersonal competencies such as pre-empting and solving customer problems, scaling successful customer strategies across multiple accounts, highly energized strong communication, and analytical skills have been indispensable assets for me.MY MOTTO “You are only as good as the last customer served”.Core competencies - Customer success management, Account management, Negotiations, Customer-centricity and success.

Gaurav Bakshi's Current Company Details
STGI

Stgi

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Associate Director Client Success
Chandigarh, India
Website:
thesummitgrp.com
Employees:
42
Gaurav Bakshi Work Experience Details
  • Stgi
    Associate Director Client Success
    Stgi
    Chandigarh, India
  • Grazitti Interactive
    Associate Principal Customer Success Manager
    Grazitti Interactive Jun 2024 - Present
    Cross-functional leader, currently leading a team of quota-carrying Customer Success Managers.Metric-driven business lead. People over processes.
  • Grazitti Interactive
    Senior Account Manager | Searchunify
    Grazitti Interactive Apr 2022 - Jun 2024
    Cross-functional leader, currently leading a team of quota carrying Account Managers.Metric driven business lead. People over processes.
  • Wingify
    Account Manager - Existing Business
    Wingify Jan 2022 - Apr 2022
  • Net Solutions
    Key Account Manager
    Net Solutions Jan 2011 - Jan 2022
    Chandigarh Area, India
    Net Solutions deliver digital experiences that solve unique business problems - from on-demand solutions to user experience for a national airline to CRMs.I’m pivotal in developing a solid and trusting relationship between Net Solutions and our key clients. My job is to ensure our clients get value for their buck, resulting in - a high customer experience, renewals, and brand loyalty. Achievements: FY20-21: Achieved $ 1 million + sales through new and existing clients.
  • Asnet Technologies Pvt. Ltd.
    Interactive Entertainment Executive, Gaming Division
    Asnet Technologies Pvt. Ltd. Jan 2010 - Aug 2010
    Gurugram, Haryana, India
    ASNet was a startup aimed to launch India’s first online gaming portal. As an interactive entertainment executive at a very young start-up, I wore multiple hats. I was responsible for conducting market research, developing new business opportunities with sales leadership, and managing our gaming portals.Achievement: Generated 5 new Business leads in 30 days.
  • Interactive Entertainment Consultant
    Independent Consultant
    Interactive Entertainment Consultant Oct 2009 - Dec 2009
    Self employed as an Interactive Entertainment Consultant. Through this venture I was presented with an opportunity to work for ASNet Technologies, my previous employer
  • Lakshya Digital Pvt. Ltd.
    Business Development Executive
    Lakshya Digital Pvt. Ltd. Jun 2008 - Sep 2009
    I was the first business development executive hire at Lakshya.- worked with the sales leadership to establish a lead generation cadence that included - LinkedIn, email and cold call touchpoints.- identified and pursued valuable business opportunities to generate new company revenue and improve bottom-line profitability.
  • Lakshya Digital
    Project Co-Ordinator
    Lakshya Digital Nov 2006 - May 2008
    Gurugram, Haryana, India
    - Coordinated and built strong relationships with stakeholders (internal and external) to ensure that all they are on track with project requirements, deadlines, and schedules.- Onboard customers and supervising multiple projects throughout the cycle, simultaneously prioritizing client’s needs and delegating assignments for timely completion.- Assess project risks and issues and provide solutions where applicable.- Create a project management calendar for fulfilling each goal and objective and gather feedback at regular intervals.Achievement: successfully delivering one of the most prominent projects on time, billed $25,000 per month for recurring six months.

Gaurav Bakshi Skills

Customer Satisfaction Crisis Communications Cross Selling Account Management Pre Sales Team Management Product Development Product Marketing New Business Development Business Development Management Business Strategy Project Management Leadership Product Management Marketing Key Account Management Outsourcing Market Research Direct Sales Competitive Analysis Lead Generation Crm Sales Start Ups E Commerce Solution Selling Sales Operations Team Leadership Project Planning Business Planning Vendor Management Strategic Partnerships Mobile Devices Business Analysis International Sales Consulting Strategy Marketing Strategy Customer Relationship Management

Gaurav Bakshi Education Details

Frequently Asked Questions about Gaurav Bakshi

What company does Gaurav Bakshi work for?

Gaurav Bakshi works for Stgi

What is Gaurav Bakshi's role at the current company?

Gaurav Bakshi's current role is Associate Director Client Success.

What is Gaurav Bakshi's email address?

Gaurav Bakshi's email address is ga****@****dia.com

What schools did Gaurav Bakshi attend?

Gaurav Bakshi attended Indian Institute Of Foreign Trade, Ihm, Chandigarh.

What are some of Gaurav Bakshi's interests?

Gaurav Bakshi has interest in Playing Video Games.

What skills is Gaurav Bakshi known for?

Gaurav Bakshi has skills like Customer Satisfaction, Crisis Communications, Cross Selling, Account Management, Pre Sales, Team Management, Product Development, Product Marketing, New Business Development, Business Development, Management, Business Strategy.

Who are Gaurav Bakshi's colleagues?

Gaurav Bakshi's colleagues are Jeffrey Goodsell, Jidaan Dahiya, Cheryl K., Andrea Cox, Joe Baird, Logan Watson, Jeff Gettle.

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