Gaurav Jain Email & Phone Number

Noida Area, India

Lucknow Area, India

1. Provide Technology leadership, Technology vision and Technology innovation in the region 2. End to end responsibility for managing the Network Operations, Network planning (RF & Tx) and Network deployment in various circles under central region.3. Responsible to roll-out the complete GSM//3G/LTE network in the circles as per business plans.4. Responsible for site acquisition, Infrastructure build-up and deployment of various network elements (Active & Passive) as part of roll-out and expansion plans.5. Responsible for Network Optimisation, Network Quality and Capacity Augmentation based on traffic growth & forecast.6. Responsible to ensure Best of Network KPIs and drive SLAs in multi-vendor Managed Service model. 7. Ensuring governance and contract adherence with various service provides, vendors and MS partners & OEMs8. Optical Fibre Deployment and maintenance9. Responsible for Infra (DG,AMF,UPS,Batteries) Deployment & Infra maintenance at Core locations & Cell sites10. Responsible for OPEX forecasting, Management and Control11. Team mentoring, competence development and Manpower planning12. Interfacing with TERM cell/TRAI/DOT/State authorities & Government agencies to ensure strict regulatory & security compliances.Major Achievements:- Continuous improvement in various operational KPIs and achieving 99.95% network availability in territory like UPE by ensuring adherence to various Field and service management processes.- Reduction in Opex by 10% Year on Year with strong field monitoring and service management- Reduction of LUT (Low usage) sites by 45% across central region through various technical interventions, leading to revenue increase of 6%.- Completion of 3G & 4G MRO obligations in very tight schedule- Capacity management through various innovative solutions, saving Capex of INR 20 million- Help business planning for revenue enhancement through various network tools

Noida Area, India

Responsible for the Planning, Deployment, Operations and Quality of 2G & 3G mobile network for UPW & UPE circles with below key achievements : 1. Deployed 700 sites of 3G along with RNC within 5 months and become the First Operator to launch 3G services in UPE circle 2. Setting-up of support processes and field monitoring mechanism to ensure best of Operational KPIs. 3. Saving of annual OPEX of Rs 25 Crores with various innovative measures in UPE & UPW circles4. Implemented various innovative solutions for coverage enhancement in UPE & UPW circles

Noida Area, India

Planned, Deployed and Launched the Greenfield field 2G Network in UPW circle with below key achievements :- Deployed the complete Network with site planning, site selection, site acquisition and launched the GSM services in UPW circle in Mar’2009.- Build the Operations team & Field support mechanism from scratch for effective and timely addressing of active & passive issues and deliver the various RF & Operations KPIs- Deployed 2 MSCs, 11 BSCs and 700 sites within a short span of 7 months in UP(W) for commercial services Launch- Consistent roll-out of 150+ roll-out in UP(W) with max of 204 sites in a month

Noida Area, India

Headed the 2G Network primarily responsible for Deployment, Operations, Planning and Quality with below key achievements :- Ramped- up the network roll-out from average 40 sites/month to 100+ sites/month- Established various processes related to field monitoring and control, which helped in reducing OPEX and improving Network KPIs.- Improved the network KPIs specially the network availability from 97% to 99.2%

1. Manage the regional business on P & L basis.2. Managing day to day business operations (Sales, Customer services and Administration) of MEA region3. Responsible for all functional deliverables – Sales (order), Deliveries(revenue), Support, Staffing, Training, Administration and Cash collection.4. Responsible for setting-up the mission, vision and strategic management of the business in the region 5. Drive Sales and monitor the performance to achieve the regional Sales forecast 6. Forecast and Manage the Cost, Revenue and Sales within the budget7. Responsible for any issues related to project deliveries, execution and support8. Responsible for any customer escalation at senior management level for Sales & Services.9. Contract review and signing10. Achieve yearly Sales and Revenue targets11. Prepare weekly & Monthly revenue report, Sales report and Cost report12. Recruitment of CS (Operations) and Sales staff13. Implementation of Sales steering process in the region 14. Responsible for Finance, HR, legal & Administrative functions in the region

1. Manage the regional operations on P&L basis.2. Responsible for revenue generation covering delivery projects and live operational support. 3. Establish, maintain and develop a cost-effective product/solution delivery organisation which is able to meet projected cost, timescale and quality targets. 4. Ensure that customer satisfaction is maintained at the highest level by working closely with sales, development and operations functions across the organisation. 5. Lead, provide guidance and direction to the project managers, support and deployment managers for the projects completion within contractual time, allocated budget and highest level of customer satisfaction.6. Review of project performance, project financial status and risk analysis.7. Maintain professional relationship at senior client level and manage escalations. 8. Manage the relationship with Product Centres & various Operations Centres globally to deliver the regional customers requirements and Operations Readiness for new products & solutions.9. Assisting management for drafting sales strategies for the region.10. Identifying new/repeat business opportunities.11. Review of new contracts and new bids from operations prospective.Major Achievements: Consistent successful delivery of projects worth US$ 75 million from 2004 - 2007 across ten different countries in the region. Successfully implemented the Project Financial Reporting system in the region leading to improvement in project profitability. Setting up of high quality, cost effective 24x7 technical support centre (1st & 2nd line) for MEA customers in the region, resulting in 15% growth in support revenue year after year.

1. Roll-out of total GSM network in eight cities of Bihar in the first phase in a contractual time frame 2. Setting up of Alcatel office and Operations in the region.3. Internal Team (Engineering, implementation, RNE, Technical support, Logistics) planning,Coordination, follow up and decision-making.4. Installation of NSS (Switch, HLR etc), BSS (Base Station subsystem), BTS(Base trans-receivingsubsystem), Transmission (Microwave) and Billing system with the respective team of engineers.5. Regular interaction with Customer for day-to-day problems and site preparation withemphasis on customer satisfaction. 6. Providing technical solution to the customer w.r.t site preparation and Network maintenance.7. Man power planning and deployment.8. Acceptance testing with the Customer and Telecom regulatory authority (TEC).9. Managing & controlling local 3rd party vendors and Supply of equipments from Alcatel, France10. Project progress reporting to customer and senior management11. Financial management of the local operations and project.

Responsible for managing the Technical Operations of paging services in Varanasi in India

Rajasthan, India

Feasibility, Testing, Prototype approval, Manufacturing, Project management and Delivery of communication equipment to Indian Defence Forces

Bachelor Of Technology - Btech, Electronics

Pgdfm, Financial Management