Gaurav Jain Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

As a Business Program manager, I work with product, engineering and APAC CEOs, CFOs & LT offices driving strategic programs initiatives, program governance & multiple technology transformation project roadmaps in matrix org model for:Sales Tech Strategy• Drive Salesforce CRM & Bull horn ATS roll-out strategy for 7 APAC countries with Global IT & Vendor partner• Driving discovery workshops, process optimization, enabling stakeholder for effective requirement gatheringwith an aim to improve operational efficiency, enhance quality, and optimize cost & processes across APAC• Establish governance frameworks, drive Steerco, manage risk, and collaborate for project closure on timeFinance Transformation• Executed 8+ GBS ERP projects: SK Global (IN/ANZ), Concur (IN/ANZ) & Invevo (Account receivable – IN/ANZ/MY)• Project planning, scoping, scheduling , execution, resolving conflicts, risks, issues, actions & drive Steerco/ELT• Collaborate with business, HR, IT, finance, legal, & cross functional teams aligned with project vision• Participate in tech architecture, integration design, drafting roadmaps, negotiate timelines & align stakeholders• Reporting: Enabling team to build right finance metrics for DSO, ageing, receivables, payables, productivity, etc.• Operations excellence projects for account receivables, payables & assist team in defining qualitative SLAs/KPIsStrategy & Operations: Tasked by India CFO to turnaround Perm recruitment business & turn EBITDA positive [+ since May’24 post 4 years]• Designed, architected & built data-driven CRM analytics on Power BI linked to Salesforce/MSD• Developed 8+ Power BI Power BI analytics dashboard publishing sales/cost/productivity/compliance KPIs, enhanced visibility & transparency to take data-driven decision• Metrics like talent pool analytics/opportunities/delivery funnel/commissions/incentives/P&L at account/FTE/sector• Delivered 3x productivity & 40% FTE savings, replicating across 7 APAC countries

Bengaluru, Karnataka, India

As a Transformation Program Lead, worked with GSK GCC, HR, TA leadership and Vendor partner to drive transitions program [KC, recruitment, KT, steady state] for GSK Tech business unit [500+ FTEs] ,Haleon tech separation [1100+ FTEs] and RFP/RFI Evaluation. Did• Global Transitions GSK & Haleon demerger: Led 8-member EY team, & e2e program steerco reporting status ono 1100+ FTEs Haleon demerger: Status on people, process & tech/service readiness for recruitment/KC/KTo 500+ FTEs GSK GCC recruitment: Worked with Program sponsors, recruiters, talent acquisition tostrategize recruitment, RPO vendor partner, transition vendor partner around planning, costing, resourcing, etc.o Automated BI dashboard publishing KPIs on sourcing, shortlisting, interview, offer, hired, & future HC projections• Contingent worker RFI/RFP evaluation: Finalized 100+ FTEs RFP by maximizing value at 22% vs 30% approvedo Evaluated 14+ technology suppliers' capability around commercials and SLAs; TPRM & PIA assessmento Built GSK JDs/rate card from scratch from CTC offered; MSA/SOW/BAFO/commercial negotiations, SLA/KPIso Built weighted ranking model, SOP for Vendor IT cloud on-boarding, billing & benefit realization templateso Drafted transition approach, Automated KPI evaluation & invoicing tracking• People analytics for GCC Tech 9 sub-functions. Collaborated with TA, GCC Ops & BU heads publishing KPIs :o Hire/dropout/diversity/attrition/BU spend grades/towers; recruitment KPIs, offer/decline/drop/reneges/VOC• Capability: Drafted tool-kits on transition, RPA feasibility/evaluation, cost benefit analysis & project prioritization

Pune Area, India

- Built 99Transporters.com ;

Bengaluru Area, India

• Program Management : Responsible for overseeing a part of Oracle to SAP (O2C) ERP migrations for 400 DTPs, defect triage for googleo Built RAG status dashboard on Data Studio to track overall DTPs transition progress reflecting RAG status at different stageso Delivered 8+ projects with an impact of up to 5mn+ USD using PMP IPECC & CI/digital tenets• Automation advisory : Build use case for practices in identifying RPA & AI opportunities, and perform cost benefits analysis for clients• Data analysis: Utilize citizen data science, perform ETL to build analytical models using excel, Power BI, Python & publish KPIs/insights• Discovery to Value Analysis: Assist global clients in driving their process, cost and productivity improvement programs;

Pune Area, India

Commercials: Orchestrate large IT/BPS deals (>10m USD), build semi-automated E2E financial & commercials models at profitability’s, staffing, resourcing, SPAN YoY/QoQ benefits & driving BOFA discussions• Account Planning - Work with sales & marketing for demand generation & account planning & farming for strategic accounts• IT/BPS Presales - Act as interface between Sales & delivery teams for UK geography assisting in building solutions, go/No go bid decisions, compliance & legal checks, responding RFIs, customer presentations & making sure our offering is packaged & aligned to customer needs• Sales Enablement - Facilitate offering Demo’s & publish insights BU performance, pipeline, revenue recognition/gap & win-loss analysis

Pune Area, India

Built a reverse bidding logistics platform for users to get cabs (for long distance travel) and transporters for inter/intra city movement at best prices without hassle.Finalist, ET Power of Ideas 2015Will be launching it for free soon in 2020 to validate the idea.Key Activities :- Product Management - Define key features - Revenue Model- Pitching to VCs and org events

Pune Area, India

BPO Presales, Innovation, Transformation, Solution-ing, Pricing & Commercial’s Consultant• Emerging Tech Assessment - Assess digitization opportunities for fitment of Wipro IPs & strategic partners products for value creations - Did Feasibility analysis in crafting stories around AI, ML, NLP, chat bots, OCR + RPA & analytics use case for BPS service-line for in-house IP tools like WIPRO HOLMES (AI/ML), BASE))), Doc.lytics, NGCE, ngGenie, DDP, etc.- Prototype/MVP - Collaborate with team via workshops & suggest/build innovative use cases to solve challenging problems• Pricing & Commercials - Build commercial models at different profitability levels by altering business inputs to make sure TCO is winnable• Intelligent Automation - Identify & evaluate RPA, AI/ML, chatbot & digital tools feasibility for process improvement• BPO Presales & Solution-ing - Experience devising E2E BPO outsourcing strategy with an overview on location strategy, FTE req., TOM, transition, resourcing, training & TTT plan, Ops Go Live, tech readiness, transformation plan for productivity benefits

New Delhi Area, India

As a student I live "L!fe L!ke a K!ing S!ze"

Gurgaon, India

Competitor Analysis and Valuation of “Cost of Spectrum” to be auctioned in India.-- Benchmarking against the Govt. base price of Rs. 14000 crores for Pan India spectrum -- Did Competitor Analysis of big 4 telecom operators Airtel, Idea, Vodafone & Reliance-- Analyzed the Impact of Reframing, Roaming & Telecom Policy 2012 on Telecom Industry

Ludhiana , New Delhi

Business Development Strategy for Dental Chain In Ludhiana and Delhi-NCR Region-- New Site Identification, Site Development, Competition Benchmarking and Marketing Strategy in proposed areas-- Suggested Market Entry Strategy for Ludhiana Region-- Market Research for Ludhiana region to engage doctor and understand patients perception

Kolkata Area, India

Was offered Pre Placement Interview for good Performance..Project Details : Marketing Strategy for Revamping All-In-One Desktop in Eastern Region of India--Suggested Marketing Strategy,Scope of Product-Mix , Business Revamping & Product Placement Areas of All-In-One Desktops in Eastern India RegionAchievements :**Overall All-In-One has grown from “19 %” to “22 %” 1st Quarter , 2012**Event coordinator & generated 45 lakhs ROI, Compass-Kolkata, 2012**Designed & Successfully Implemented AIO awareness Pamphlet for Channel partners**Surveyed, Interviewed Channel Partner’s to analyze their confidence in Premium AIO Products

New Delhi Area, India

Devices ( Voice & Data) & I-phone 4S Handset upgrade/Exchange program-- Primary research to measure consumer willingness to upgrade & price sensitivity-- Ranking of various Mobile OS & Effect of pre-loaded free apps on the sales of smart phones-- Market Segmentation & Strategy to upgrade non-GPRS enabled HS to GPRS enabled HS

Pune

I worked as a Product based application developer & Quality Analyst for M-Commerce,E-Commerce & IPTV projects of AT & T Inc. account at Infosys.I have been associated with telecom products conception and development for for B2C domainsProjects Undertaken:-1) Design and Development of IPTV Product for US Telecom giant AT & T Inc. USA2) Design, Development and Testing of Online Account Management Portal- myATT Wireless 3) Design & Development of Mobile m-commerce application" myAtt " mobile access: I-phone/BBRoles and Responsibilities :- 1) Worked with Pre-Sales team and successfully designed and Implemented IPTV project, AT&T Inc.2) Designed and Delivered Quality Assured Online portals-- M-Commerce :Designed, Developed Mobile application " myAtt " mobile access - (I-phone, Android & Blackberry)-- E-Commerce : Online Account Management Portals and IPTV projects of AT & T Inc.-- Defect Analysis ,Business Requirements Validation, Defect tracking and Environment Issues handling. Training new members

Sagar, Madhya Pradesh, India

Was part of team expanding business in Sagar Division as well as training students in Aptitude & Mathematics for UG entrance exam

Mba, Management - Sales And Marketing

Activities and Societies: Sports

B.E., Electronics And Telecommunication

Activities and Societies: Sports Organizing Committee, Head of Mess Committee , Captain, College Volleyball team.

Matriculation, Science

Activities and Societies: Sports Organising Team, Member of School Council