Who is Gaurav Jani? Overview
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Quick answer
Gaurav Jani is listed as Customer Support Specialist at eRoam, based in Vadodara, Gujarat, India. AeroLeads shows a matched LinkedIn profile for Gaurav Jani.
Gaurav Jani previously worked as Project Management Executive at Edutest Solutions and Onboarding Specialist at Paykun. Gaurav Jani holds Bachelor Of Computer Application from Alagappa University, Alagappa Nagar, Karaikudi.
Company email context
Email format at eRoam
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eRoam
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Profile bio
About Gaurav Jani
Gaurav Jani is a Customer Support Specialist at eRoam. He possess expertise in customer base, customer service, customer support, retail sales, new opportunities.
Listed skills include Customer Base, Customer Service, Customer Support, Retail Sales, and 1 others.
Current workplace
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4 roles
Gaurav Jani work experience
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Customer Support Specialist
Current
Oct 2024 - Present
Project Management Executive
Managed planning, budgeting, and client coordination. Led cross-functional teams to achieve project goals while ensuring scalability and cost-effectiveness.Key Project: Implemented secure exam software for Distance Learning, improving process efficiency and ensuring smooth execution.Core Expertise: Proficient in client communication, team leadership, and financial oversight.Implementation Details: Delivered secure exam software with a focus on scalability and cost-efficiency. Led a team for exam monitoring, maintained candidate data, and collaborated closely with university stakeholders. Managed budgeting, scheduling, and deployment to ensure seamless operations and high client satisfaction.
Jun 2022 - Feb 2024
Onboarding Specialist
- Managing incoming calls and customer service inquiries- Identify and assess customers’ needs to achieve satisfaction- Solve customer queries about the registration process and onboarding- Handle customer complaints, provide appropriate solutions and alternatives within the following - the time limits; up to ensure resolution
Sep 2018 - Jul 2022
1 education record
Gaurav Jani education
FAQ
Frequently asked questions about Gaurav Jani
Quick answers generated from the profile data available on this page.
What company does Gaurav Jani work for?
Gaurav Jani works for eRoam.
What is Gaurav Jani's role at eRoam?
Gaurav Jani is listed as Customer Support Specialist at eRoam.
Where is Gaurav Jani based?
Gaurav Jani is based in Vadodara, Gujarat, India while working with eRoam.
What companies has Gaurav Jani worked for?
Gaurav Jani has worked for Eroam, Edutest Solutions, and Paykun.
How can I contact Gaurav Jani?
You can use AeroLeads to view verified contact signals for Gaurav Jani at eRoam, including work email, phone, and LinkedIn data when available.
What schools did Gaurav Jani attend?
Gaurav Jani holds Bachelor Of Computer Application from Alagappa University, Alagappa Nagar, Karaikudi.
What skills is Gaurav Jani known for?
Gaurav Jani is listed with skills including Customer Base, Customer Service, Customer Support, Retail Sales, and New Opportunities.
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