26 + yrs. of exp. in Delivery Management, Competency & Talent Engineering, Business Operations, Account and Stakeholder Management Extensive experience in setting up large delivery teams / ODCs - Preparation of Strategic and Operational plans for large scale ramp up and operationalizing heterogeneous teams in short span of time. Leading a team of 500+ and revenue of 50+ Mn across multiple accounts. Part of leadership team for setting up GLOBAL IN-HOUSE CENTER (GIC) for fourth-largest automaker Stellantis. Accelerated set up through Agile BUILD-OPERATE-TRANSFER (BOT) Model, ramped up a team of 200+ in < 6 months. Established a new ODC for Ford Motors IT Business to support exponential growth (0 to 300 people & $30 Mn / yr.) in 4 years. Experience in Global Delivery working with Fortune 500 customers (Ford, Honda, GM, VW, Hyundai, Zurich Financial Services, State Street Cisco, & PepsiCo,) in Offshore / Onsite / Captive structure. Full ownership Business: Delivery, Operations, Revenue, Margin, Customer & Employee SatisfactionWork Experience: Jan 2024 - Till Date: Sector Delivery Head – Manufacturing @ Wipro Mar 2018 - Dec 2023: Cluster Delivery Head Jul 2015 - Feb 2018: Sr. Delivery Manager Apr 2010 - Jun 2015: Delivery Manager Feb 2008 - Mar 2010: Program Manager Jul 2006 - Jan 2008: Project Manager / Sr. Project Manager Jan 2003 - Jun 2006: Project Lead May 2000 - Dec 2002: Team Lead @ Infosys, Bangalore Jul 1996 - Apr 2000: Sr. Engineer @ Tata Motors, Pune Achievements: Setting up of 200+ people team in < 6 months for GLOBAL IN-HOUSE CENTER (GIC) of Stellantis with plan to expand to 1200+ in 4 years. Achieved this through detailed planning of Roles, Skills, Team Pyramid, Delivery timelines & setting up operations. First of a kind BOT (Build Operate Transfer) Model. Hyper growth in Ford Motors IT Business ($30 Mn) through well-established and streamlined delivery structure and sustained margins. Implementing biggest cloud migration to GCP with plan to migrate 2000+ applications. Organically grew from $1Mn to $10 Mn in 3 years with team of 110+. Awards: Top Performing Metal Account award from CEO, Wipro’s Americas 2 Group ‘Best People Manager’ award from Wipro’s Chairman ‘Feather In My Cap’ award (Twice) from Wipro for client satisfaction. CSAT – 6.5 / 7 ‘Dear Boss’ award from Wipro for managing large heterogeneous onsite-offshore teams ‘Excellence’ award from Infosys
Listed skills include Global Delivery, Solution Architecture, Agile Methodologies, Enterprise Architecture, and 12 others.