Gaurav Kala Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Burpengary, Queensland, Australia

• Roles & Responsibilities:-
• Managing the entire team during the rotational shifts
• Maintaining the sales environment, inventory, and ordering
• Handling the responsibility for budget management & forecasting
• Handling customer inquiries, orders, escalations, and complaints in a positive manner
• Adapt quickly to changing customer priorities and needs in a fast-paced environment

Redcliffe, Queensland, Australia

• Roles & Responsibilities:-
• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register.
• Work together with the kitchen team to prepare foods such as Burgers, Wraps, Roasted Chicken, and Gravy while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as Big Oven, Fryers, and Microwaves to create customized food to customers’ preferences.
• Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils.

Morningside, Brisbane, QLD

• Roles & Responsibilities:-
• Load & check stock received as per order documentation
• Monitor pallet received & sent and load the vehicle in accordance with route priorities
• Review details of all deliveries into the logbook/Office Application
• Deliver customer orders and Interact with customers in a presentable manner
• Ensured that all orders delivered as per the customer instruction before delivery

Faridabad, Haryana

• Roles & Responsibilities:-
• Sourcing business through HNI Customers and acquiring new relationships of Current & Saving HNI accounts.
• Investment Portfolio Management: Expert in business banking clients and investment portfolio of HNI customers managing Mutual Funds, PMS, Equity Portfolio, Life Insurances, Third Party Products, etc.
• Running the sales and marketing operations & accountable for increasing sales growth and driving sales initiatives in order to achieve business goals.
• Customer service and stimulating for investment: Responsible for every client interaction, partner with other teams to meet portfolio and new client needs or requirements.
• Proactive risk management approach: Provided analysts with the details they need to write credit submissions of good quality.

Faridabad, Haryana

• Roles & Responsibilities:-
• Managed Investment Portfolio: Customer service, revenue generation and product penetration in the portfolio.
• Customer Relationship: Expert in building relationships to help our client base expand and acquiring new relationships for the branches.
• Responsible for acquisition through the direct sales team and from walk-in and existing customer’s base.
• Reference Sourcing: Source NTB (New to the bank) customers through ETB (existing to the bank) reference.
• Customer-facing: understanding customer queries or questions before answering and providing the right solution along with options available, if any.

Faridabad, Haryana

• Roles & Responsibilities:-
• Cash handling: opening balance, closing balance and reconciliation of cash and cashless (Demand Draft, Traveller Cheque etc.) transactions on a daily basis.
• Teller experience: cash receivables, cash payables, reconciliation, financial transactions and cash remittance to currency chest.
• Documentation: Complete customer interaction details entered in the system to track requests, compiled customer feedback and recommended service delivery improvements to management.
• Provide product support & ensure sales targets by branch were met with the help of Relationship officers
• Conducting Stock check, estimating and indent bank stationery (Cheque books, PO/DD, Debit Cards).

Delhi, India

• Roles & Responsibilities:-
• Sourcing CASA for the bank.
• Achieve Sales Target: Sales of TPP of Bajaj Allianz LI, Cross-selling product of Bank and month to month by consistently promoting services and upselling to the customers.
• Customer’s enquiries: providing information and services on all bank products like bank accounts, policies, investments, loans, credit cards, foreign remittance and customer services and helped to open and activate new.
• Cold Calling: Door-to-door/activity sales and consistently achieved revenue quota through product and service promotion during routine calls.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

New Delhi, Delhi, India

• Roles & Responsibilities:-
• Generate the business of saving/current accounts with the help of Team.
• Cross-selling product of Bank like AAFA (Advance against Financial Assets), Credit Cards etc.
• Maintaining DSR (Daily Sales Report) Educated customers on promotions to enhance sales.
• Discuss their annual marketing plans with customers
• Responded to customer requests for products, services and banking information.

Delhi, India

• Roles & Responsibilities:-
• Maintenance: Daily health check-up of ATMs.
• Cash loading ATMs.
• Cash handling in the currency chest.
• On Call: Service on the complaint of ATM Machine 24x7.
• ATMs currency audit on fortnightly basis.

Engineering, Instrumentation And Control

Education record