Operations Lead
Current• Lead fulfillment operations, overseeing pick, pack, and ship processes to achieve daily targets with high accuracy and efficiency.• Optimize inventory flow and storage layouts to enhance retrieval speed and maximize operational capacity.• Manage shift labor allocation in response to order volume fluctuations, ensuring optimal productivity.• Conduct root cause analysis on fulfillment errors, implementing corrective actions to reduce defects and elevate order accuracy.• Train associates on SOPs, safety protocols, and equipment handling to ensure compliance with Amazon’s quality and safety standards.• Host daily stand-ups and regular check-ins to communicate objectives, resolve bottlenecks, and align with production goals.• Leverage data dashboards to track performance metrics and identify continuous improvement opportunities.• Coordinate with inbound and outbound teams to streamline workflow, prevent bottlenecks, and sustain productivity.• Ensure facility readiness through routine equipment and supply inspections, swiftly addressing issues to minimize operational downtime.
