Sr. System Engineer
• VMware vSphere virtual server infrastructure administration• Research & evaluation of new IT projectes & recommending for implementation• Datacenter administration• First point of contact for all major technical issues and responsible for 24x7 operation of IT services for the organization• Administration & troubleshooting of desktop OS (windows XP/7), Server OS (windows 2003/2008R2)• System administration of Linux based mail server (sendmail), windows Active Directory Environment incluing file servers, print management, DNS, DHCP, user account management, group policies, antivirus (Trend Micro), web security (Trend Micro), gateway security & proxy server (MS ISA TMG)• Troubleshooting of network infrastructure, desktops, servers and peripherals issues.• Maintaining all LAN/WAN/VPN/MPLS network hardware & infrastructure.• Windows based application installation, troubleshooting and technical support to around 2000+ internal users.• Managing infrastructure of local and 25 area offices (geographically distant) and providing technical support via VPN• Actively mentored, trained and supervised help-desk technicians.