Gaurav Chahar Email & Phone Number

New Delhi, Delhi, India

At Consilium Software, I've led a team to revolutionize Amazon Connect operations, enhancing features for seamless management across contact centers. Our innovations include unified reporting, sentiment analysis, multi-tenancy support, efficient campaign management, and integration of custom chatbot and video call solutions. We've significantly improved customer engagement and operational efficiency through these advancements.

New Delhi, Delhi, India

Developed and successfully launched several products for WebexCC, including campaign management tools, intuitive survey modules, advanced automation features, and comprehensive supervisor tools. These contributions have been acknowledged with their inclusion in the Cisco Marketplace.Additionally, I spearheaded the creation of a License Management Software, integrating diverse technology stacks and reducing the license generation and deployment timeframe significantly. This software streamlines the management of software licenses, incorporating features such as license decryption, automated reminders for expiring licenses, and audit trails.Our team's efforts have extended the capabilities of Amazon Connect and WebexCC, establishing new benchmarks for contact centre management solutions and demonstrating our commitment to innovation, efficiency, and excellence in cloud solutions and DevOps.

Sahibzada Ajit Singh Nagar, Punjab, India

During my tenure as a Full Stack Developer Trainee, I was immersed in the dynamic and challenging world of MERN stack development, focusing on MongoDB, Express.js, React.js, and Node.js. This period was marked by rapid learning and hands-on experience in building scalable web applications from the ground up.Key Contributions and Learnings:- Project Development: Actively participated in the full lifecycle of project development, from initial concept and design to implementation and testing. This provided a comprehensive understanding of both front-end and back-end development processes.- MERN Stack Mastery: Gained proficiency in the MERN stack, leveraging MongoDB for database management, Express.js and Node.js for server-side logic, and React.js for creating interactive and responsive user interfaces.- Collaboration and Problem-Solving: Worked closely with senior developers and peers in a collaborative environment, which enhanced my problem-solving skills and ability to work as part of a team. This experience was crucial in understanding the importance of clear communication and effective teamwork in software development.- Best Practices: Learned industry best practices in coding standards, version control with Git, and deployment strategies, which laid the foundation for professional growth in the field of software development.This experience as a Full Stack Developer Trainee was instrumental in building a solid foundation in software development, particularly with the MERN stack, setting the stage for further professional development and contributions to the tech industry.

Master Of Computer Applications - Mca, Computer Software Engineering, 8.01 Cgpa

Bachelor Of Computer Applications - Bca, Computer Software Engineering

Higher Education, Computer Science