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@ramsoft.com
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1 phone found area 888
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LinkedIn matched
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Gaurav Lala is listed as Vice President of Support - RamSoft Inc at RamSoft, a company with 108 employees, based in Toronto, Ontario, Canada. AeroLeads shows a work email signal at ramsoft.com, phone signal with area code 888, and a matched LinkedIn profile for Gaurav Lala.
Gaurav Lala previously worked as Vice President of Support at Ramsoft and Direct of Support at Ramsoft. Gaurav Lala holds Bsc, Information Technology from York University.
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AeroLeads found 2 current-domain work email signals for Gaurav Lala. Compare company email patterns before reaching out.
A seasoned and results-driven leader with experience and success in building out support organizations. 19+ years of expertise in health informatics and have successfully led all aspects of support and services with a customer-centric approach that motivates and empowers teams to excel. I have a passion for developing high-performing teams and designing support models that drive high customer satisfaction and loyalty.Skills and Expertise: Customer Service | Radiology Information Systems(PACS, RIS, VNA) | System Workflow Design | Scaling Support Organizations | KPI Development and Improvement | Customer Support Tools | Knowledge Management | Multi-Channel Support | Contact Center Management | SaaS | IOT | Performance Management | Change Management | Hiring | Vendor Management | Cross-Functional Collaboration | Service Level Agreements (SLA) | Customer Satisfaction Measurement (CSAT, NPS) |
Listed skills include Hl7, Ris, Dicom, Pacs, and 7 others.
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A career timeline built from the work history available for this profile.
Toronto, Ontario, Canada
As the Vice President of Customer Support at RamSoft Inc, I lead a dynamic and results-driven customer support organization within the healthcare IT sector. With a focus on operational excellence and strategic planning, I am committed to scaling support operations to accommodate the company's year-over-year growth while ensuring unparalleled service.
As Director of Customer Support at RamSoft Inc, I spearheaded a comprehensive customer support operation for nearly six and a half years within the healthcare IT sector. Leading a global team, I facilitated seamless support services for a diverse clientele, ensuring operational efficiency and elevating customer satisfaction across RamSoft's customer base.
As the Technical Support Manager at RamSoft Inc, I oversaw and managed a global team of Technical Support Specialists, ensuring seamless service delivery to a diverse client base within the healthcare IT sector. With a focus on team leadership and operational efficiency, I played a pivotal role in optimizing support operations and enhancing client.
As a Technical Support Specialist at RamSoft Inc, I provided dedicated technical support and solutions to a diverse client base within the healthcare IT sector. My role focused on offering prompt and effective resolutions to technical issues, ensuring seamless functionality and client satisfaction across various healthcare systems.
Other employees you can reach at ramsoft.com. View company contacts for 108 employees →
Gagan Mehrotra
Colleague at RamsoftNoida, Uttar Pradesh, India, India
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JL
Joander Lionel Wiebe
Colleague at RamsoftAsunción, Paraguay, Paraguay
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NN
Nhan Ngo
Colleague at RamsoftDa Nang City, Vietnam, Viet Nam
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Shivesh Shandilya
Colleague at RamsoftPune, Maharashtra, India, India
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AK
Aniruddha Karodi
Colleague at RamsoftMaharashtra, India, India
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GR
Gamaliel Robert
Colleague at RamsoftGreater Toronto Area, Canada, Canada
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CL
Crystal Lang-Hutchinson
Colleague at RamsoftHendersonville, Tennessee, United States, United States
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TM
Tania Muñoz Treviño
Colleague at RamsoftGuadalajara, Mexico Metropolitan Area, Mexico
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VK
Vijay Kumar
Colleague at RamsoftCuddapah, Andhra Pradesh, India, India
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Maricela Ramos
Colleague at RamsoftEcuador, Ecuador
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Quick answers generated from the profile data available on this page.
Gaurav Lala works for RamSoft.
Gaurav Lala is listed as Vice President of Support - RamSoft Inc at RamSoft.
AeroLeads has found 2 work email signals at @ramsoft.com for Gaurav Lala at RamSoft.
AeroLeads has found 1 phone signal(s) with area code 888 for Gaurav Lala at RamSoft.
Gaurav Lala is based in Toronto, Ontario, Canada while working with RamSoft.
Gaurav Lala has worked for Ramsoft and Ramsoft Inc.
Gaurav Lala's colleagues at RamSoft include Gagan Mehrotra, Joander Lionel Wiebe, Nhan Ngo, Shivesh Shandilya, and Aniruddha Karodi.
You can use AeroLeads to view verified contact signals for Gaurav Lala at RamSoft, including work email, phone, and LinkedIn data when available.
Gaurav Lala holds Bsc, Information Technology from York University.
Gaurav Lala is listed with skills including Hl7, Ris, Dicom, Pacs, Healthcare Information Technology, Itil, Troubleshooting, and Microsoft Sql Server.
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