Gaurav Majithia Email and Phone Number
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In one line: Creative Thinker, Problem Solver, Street Smart & a good communicator with 15 years of experience in Digital Strategies (RPA & Non-RPA), IT Infrastructure & Application Support, IT Operations & Project Management.Currently working with clients from Insurance, Banking and Retail domain. Good Understanding of Automotive Domain from my previous experiences.Career Brief:I want to draw your attention towards my knowledge and experience in end-to-end IT Automation & Digital Transformations, IT Applications Support and New Implementations.Working with Business to Support existing applications and automations, identify Ideas for Automation and be part of the Automation Journey right from Requirement Gathering till Implementation and continued Support for RPA Projects.Managing existing IT Applications, Migration of Processes from AS-IS to TO-BE with an intention to digitize or Automate, Requirement Analysis and Project Management.In my career, I have helped my employers in improving existing application / IT processes and implement tools/Applications for different business areas which not only save cost but also bring in Value to the Organization.I have always been committed to my work and believe in giving attention to details, analyzing trends, and implementing proactive measures to prevent and resolve challenges.In addition to my strengths, I have repeatedly shown the ability to train other employees not only within my team but also at organization level.Proficiency in IT Strategies, Application Support, RPA Support, Digital Transformations, RPA - Automation Anywhere, RPA - UiPath, Microsoft Power Automate, RPA Implementation & Support, Team Management, Business Process Automation, Windows Server Management & Troubleshooting, Microsoft SQL Server, VMware, IIS, Windows Clustering, VB Scripting, VB.Net, Asp.NET, C#.Net, MS Project, Application and Server Support, IT Infrastructure Management, IoT, Industry 4.0.
Automation Anywhere
View- Website:
- automationanywhere.com
- Employees:
- 2533
- Company phone:
- 1-888-484-3535
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Technical Account Manager LeadAutomation AnywherePune, Mh, In -
Senior Technical Account ManagerAutomation Anywhere Oct 2022 - PresentSan Jose, Ca, UsResponsible for engaging with strategic premium customers and cultivating strong relationships.Provide technical guidance and be the Product SME for the customers. Collaborate with Internal Product Groups & Engineering team to unblock the customer.Be Proactive in enabling customer with new product features / defect fixes and help them improve on adoption.Work with Business/COE to assist them on new use-cases and understanding product features which can help in improving existing automations. -
Technical Account ManagerAutomation Anywhere Mar 2022 - Oct 2022San Jose, Ca, UsCollaborate and do whatever it takes to ensure Customers have a trouble-free Journey with Automation Anywhere. -
Rpa Solutions & Support LeadAccenture Jun 2018 - Feb 2022Dublin 2, IeAccount Lead / SME for RPA Implementation & Support. Work with Internal & Client teams on RPA Platforms (UiPath, Automation Anywhere, Power Automate) & IT application Support as well as new implementation. Work with client Business Teams to understand their Automation needs (Mostly post Go-Live Improvisations) & design new / modify existing bots to meet their business needs. Helping Clients to have a robust RPA Solution by Improving already developed automations or add new automations as per Business Needs.Other responsibilities:1. Transitioning of RPA Bots from Internal / Client development team to Run Team / Sustainability Phase2. Assisting Clients in setting up RPA COE Team / be part of the COE as a consultant3. Ensure RPA Bots are Supportable. Suggest necessary design changes & implement them to improve stability of Bots4. Working with IT Infrastructure team to design & install sustainable RPA Environment5. Ensuring RPA environment are Secured & Updated6. Guiding & assisting development team on enhancements & bug fixes of the Bots.Apart from this I am actively involved in new Product development which can be leveraged by existing as well as new clients to effectively monitor and Manage their IT Application as well as Automations. -
Technical Lead - Rpa SolutionsAutomation Anywhere Oct 2017 - May 2018San Jose, Ca, Us*Due to unfortunate Personal reasons had to leave the organization in short duration- Working with Support team to help fixes issues faced by clients who are using Automation Anywhere's home grown RPA Product- Working with pre-Sales team to help design a reliable RPA solution- Designing Bot Disaster Recovery Strategies to ensure Automation Anywhere's Bots never go down -
It Operations ManagerVolkswagen India Apr 2017 - Sep 2017Mumbai, Maharashtra, InManaging Operations of IT Support Team, Responsible for IT Production Strategy, IT Roadmap, Digitalization & Project Management -
Assistant ManagerVolkswagen India Sep 2014 - Apr 2017Mumbai, Maharashtra, InIn my capacity as a Assistant Manager – ITP for Volkswagen India, my key role is to manage Production IT Support teams, Production Application Management, Server Management, IT automation and new projects.Production IT Applications Support – Leading the team of 11 responsible for managing day to day operations and availability of the core (car) production applications.Responsible for the upkeep of production applications - governance, change management & release management.Managing contracts with outsourced vendors and ensuring smooth support from them within SLAs.Part of Planning and Implementation team for Digital Strategies & Production Systems owned by Volkswagen Group & PartnersChampioning various automation for improvement in Production IT Support and day to day operations of different departments in the organizationBringing in Scrum values and coaching everyone in the organizations about Scrum. -
Team Lead - Production SupportT-Systems May 2011 - Aug 2014Frankfurt Am Main, DeProduction IT, Service Development, Production Servers Support, MES Consulting, Business Requirement Gathering, Datacenter Management at Volkswagen India.Volkswagen being one of the biggest global partner of T-Systems globally, it was very important to maintain the global service standards in India as well. In my role as a Team Lead for IT Production Support, I was responsible to ensure high availability of core IT Production Applications. For one of the most important Support team in Volkswagen, onsite support literally meant direct pressure from business users, stringent SLAs and Sleepless nights during critical failures. But it was part of my responsibility to maintain 98.5 % uptime for business critical applications and we did quite commendable job with "Zero" downtime for 3 years in a Row. -
Operations ExecutiveInfosys Nov 2008 - Apr 2011Bangalore, Karnataka, InJoined on: 10th Nov 2008Projects worked on:Datacenter Support & Automation for Microsoft -Role:Managed a team of 14 people under a single project.Managing 12 DataCenters located around the world for a client which is leader in Desktop and Server OS.Automate server deployments and configuration.Automate troubleshooting of server issues using vbscript.End to End Troubleshooting with Windows server 2003 / 2008 and SQL 2005/2008 Clusters.Datacenter Management & Automation, British Telecom - Role:Managing Windows Server based datacenter for the leading Telecom Client, British Telecom, UK.Troubleshooting Server Issues like IIS, Network Connectivity, Application and Services.Developing strategic WEB Application and Scripts to reduce manual efforts.Automating Server Troubleshooting activities.Server Builds and Management using VMWare's Virtual CentreLotus to SharePoint Migration, Toyota: Role:Manual Migration forms and pages from Lotus to Microsoft SharePointManual creation of pages in SharePoint and Assigning rights for each page.POC on Installation and Configuration of DHCP, DNS & Active directory for Server 2003 and Server 2008.POC on Application Packaging using Altris.Developed portals and desktop applications for different Initiatives & Projects (ASP.NET, VB.NET).
Gaurav Majithia Skills
Gaurav Majithia Education Details
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Indira Gandhi National Open UniversityInternational Business -
University Of MumbaiInformation Technology
Frequently Asked Questions about Gaurav Majithia
What company does Gaurav Majithia work for?
Gaurav Majithia works for Automation Anywhere
What is Gaurav Majithia's role at the current company?
Gaurav Majithia's current role is Technical Account Manager Lead.
What is Gaurav Majithia's email address?
Gaurav Majithia's email address is ga****@****ail.com
What schools did Gaurav Majithia attend?
Gaurav Majithia attended Indira Gandhi National Open University, University Of Mumbai.
What skills is Gaurav Majithia known for?
Gaurav Majithia has skills like Team Management, It Service Management, Project Management, Vendor Management, Server Administration, Servers, Windows Server, Office Automation, System Automation, Dhcp, Vmware, Data Center.
Who are Gaurav Majithia's colleagues?
Gaurav Majithia's colleagues are Bruno Bustamante Vásquez, James Mwanza, Jass Kaur, Clariberth Alvarez Acosta, Apoorva Singh, Hoshikage Kisame Ki̇same, Lauren Weidner.
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