Manage Print Services Manager
Current• Led strategic and consultative discussions with C-level procurement, business development, IT, and facilities management professionals. Participated in profound disclosure and necessities-based arrangement offering to address client trouble spots.• Created detailed project plans with timelines and milestones for each client's business goals & objectives.• Developed relationships with vendors to negotiate pricing on products and assisted in sourcing new products from suppliers when necessary• Headed discussions to distill organizational needs and operational roadblocks, following up with executives to find the best solutions while retaining a focus on profitability. • Managed long-term customer relationships as new business needs and institution initiatives arose. • Managed the company’s service desk and technical support team, which included 6 Technical Service Engineers, 3 Service Technicians, and 3 Field-Based Service Engineers.