Gauri Chavan Email & Phone Number

I am a proactive and achievement-oriented professional offering nearly 3 years of experience with specialization in the Banking, Financial Services, and Insurance Sectors with skills in monitoring application health checks, performing disaster recovery tests, and providing daily and weekly status reports to business and management teams.Currently associated with HCL Technologies as Banking, Financial Service and Insurance and assisting users in resolving issues and collaborating with stakeholders and multiple teams to ensure problem resolution.I am a forward thinking person with proficiency in monitoring application health checks, performing disaster recovery tests, and providing daily and weekly status reports to business and management teams, managing ticketing tools such as SNOW and ISM, as well as software tools like Geneos and Control-M, resolving issues for global customers through various communication channels, including chat, Webex, and phone.