WoodenStreet stands as a premier destination for stylish furniture and exquisite home decor, offering a diverse range of products to elevate living spaces. With a firm commitment to customer satisfaction and a focus on quality craftsmanship, WoodenStreet prides itself on delivering exceptional service and unique designs that cater to individual preferences and style sensibilities. From cozy sofas to elegant dining sets and everything in between, WoodenStreet brings a touch of sophistication to homes across the nation.Key Responsibilities:- Handled customer inquiries and provided timely resolutions, ensuring high customer satisfaction.- Spearheaded team management across multiple major locations, assigning and aligning tasks for carpenters to maximise productivity and efficiency.- Coordinated daily operations, ensuring seamless execution of tasks and projects across major locations in India.- Managed daily vouchers and ensured timely uploads.- Resolved a high volume of customer support tickets on a daily basis, ensuring prompt and effective issue resolution.- Conducted feedback calls and escalation calls to ensure customer satisfaction and resolve concerns.- Collaborated with internal teams to improve processes and enhance customer experience.- Analysed and addressed root causes of customer complaints, implementing process improvements to reduce repeat issues.

Founded in 2006 and headquartered in New Jersey, XDuce is a global software development, system integration, and staffing services provider.XDuce is an award-winning Technology Services Partner with proven expertise in Oracle, Salesforce, Microsoft & AWS services. XDuce is an established name in the mid-market segment providing Application Development, Mobility Services, Infrastructure Management, Strategic IT consulting and Contractual & Permanent Staffing solutions to a few of the biggest corporations in the US.XDuce, through their staffing services, has been servicing a large number of clients in the IT vertical. Our dedication to excellence is shared by our team of over 300 Team Members, who work 24/7 tirelessly to deliver exceptional services to our clients.

SANS, A member of XDuce group of companies, is well known nationally and particularly throughout New York Metro and Tri-State areas as an imminent resource in IT Staffing and Consulting Services for 25 years. SANS’s technological approach to selecting the best personnel has consistently been recognized at over 300 leading Financial Services, Banking, Education, Insurance, and Healthcare companies. SANS’s reputation of excellence, financial security, and principled business ethics have served to make SANS an unparalleled resource and partner to clients and IT professionals.