• Responded to and coordinated solutions to policy-related enquiries emanating from Human Resources Consultants, Management, Employees, and Job applicants• Created and Updated Labor Relations and Training & Development Intranet pages using SharePoint • Collaborated with Monster I/O Psychologists to create succession plans, workforce plans and position descriptions• Created marketing materials (brochures, pamphlets, agendas and banners) for recruiting employees at various public career fairs and Universities• Identified performance measures and performance gaps to improve overall employee performance• Developed a set of actionable and targeted Change Management plans

• Served as co-lead for GAO Honor Awards Ceremony 2009, to ensure fairness and integrity in the award nomination and selection process while working towards guaranteeing a smooth and enjoyable awards ceremony• Collaborated with Payroll, Benefits & Records Center Director to design and co-lead Human Capital Office Rotation Program for incoming interns and new staff• Analyzed Human Capital Office Payroll Records in association with the Internal Control Office to ensure efficiency, accountability and proper implementation of Human Capital Office Programs and Records• Developed Human Capital Rotation Program with Director of Payroll & Benefits• Worked in a multi-functional team with 4 senior managers and the Office of General Counsel, on the GAO Orders program to ensure that GAO policies and practices are continuously updated and meet OPM & Title 5 standards