Gauri Rahul Email & Phone Number

Auckland, New Zealand

Supporting Head of Data Analytics, Head of Strategic Tilting & Head of Sustainable Investment

Supported GM Longhaul & GM Loyalty

Auckland, New Zealand

Personal Assistant- Audit & Assurance

New Zealand

Bengaluru, Karnataka, India

In this role I consistently provided excellent administrative assistance, such as writing and editing e-mails, drafting memos and preparing communications on the executive’s behalf. I regularly managed travel and visa arrangements for executives, as required. My task was to seamlessly manage executive schedules and coordinate executive communications. I was engaged in tracking and submitting all expenses to internal tool for several executives.In the course of my duties, I regularly set up meeting and event logistics for senior management and regularly updated calendars. I was also tasked with scheduling meetings, coordinating events and balancing shifting priorities, as needed. I welcomed visitors and identified the purpose of their visit before directing them to the appropriate department.My duty was to effectively maintain comprehensive and accurate records and conduct minor accounting duties, as needed. I took calls in a polite and professional manner; responded to emails and interfaced with clients and team members. I maintained organisation and ease of document access by taking memos, maintaining files and organising documents. Finally, I accurately planned and coordinated external meetings, including cross functional teams, essential stakeholders and outside vendors.Key Achievements:• Faultlessly and efficiently managed the executive’s business calendar, including making appointments and accurately prioritising the most sensitive matters.• Successfully and closely liaised with other administrative team members, human resources and finance department pertaining to special projects and events.

Chennai, Tamil Nadu, India

In this role I efficiently served as a point of contact for all queries and resources regarding the services provided. My task was to engage in aiding and coordinating required support and facilitating user requirements, as required.I promptly responded to client support queries and provided support in person, over the phone or via remote access. I also professionally engaged in talking to clients through basic problem-solving processes and followed up with clients.My duty was to engage in routing, tracking and managing client’s service desk tickets from inception to close and documented issues and results.Finally, I kept customers informed about issue resolution progress and regularly and precisely provided updated estimated times of resolution.Key Achievements:• Successfully maintained composure and patience in face of difficult customer situations by seamlessly applying de-escalation techniques and consistently providing positive customer support.• Effectively and consistently provided excellent customer & personal service and handled tasks with accuracy & efficiency.

Chennai, Tamil Nadu, India

In this role I regularly and efficiently interacted with extended members of the creative team, business partners and vendors to ensure the success of presentations. My task was to successfully produce visually appealing presentations from handwritten or electronic manuscripts sent from McKinsey consultants who were located worldwide. In the course of my duties, I effectively managed assets in digital archive, as needed. I was tasked with administrative tasks and professionally assisted in the day-to-day operations of design team. I also dealt with editing and general project work as well as overseeing projects, as an assistant or lead developer. Finally, I closely liaised with business partners to properly understand project needs and requirements and then worked project to completion.

Master Of Arts - Ma, M. A. Journalism And Mass Communication

Bachelor Of Arts - Ba, Ba Communicative English