• Rich experience in implementing Agile methodology, outlining problems, identifying opportunities and solutions, and spearheading process re-engineering; expertise in leading business process automation and reducing SLAs to enhance customer experience• Championed agile practices within the organization, leading to increased adoption of Scrum & improved project outcomes• Led a team of 6 Business Consultants engaged in various chapters, technologies, and functions of… Show more • Rich experience in implementing Agile methodology, outlining problems, identifying opportunities and solutions, and spearheading process re-engineering; expertise in leading business process automation and reducing SLAs to enhance customer experience• Championed agile practices within the organization, leading to increased adoption of Scrum & improved project outcomes• Led a team of 6 Business Consultants engaged in various chapters, technologies, and functions of Telstra• Facilitated Scrum events, including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives, resulting in improved team communication and delivery for more than 100 delivery leaders and capabilities• Developed several Jira Boards, Project Boards, Structure Boards, Confluence Pages, Kanban Boards, etc. for the team while serving as a SPOC for Jira and Confluence requirements and inquiries• Led continuous improvement efforts by conducting retrospectives, analyzing metrics, and implementing process enhancements that increased team productivity by 20%• Led the Payphones Cleaning Initiative comprising 10+ epics and received appreciation from the Senior Leadership Team for timely completion and cost savings Show less

• Led the critical project of organization worth INR 100 Cr. with the scope of 7,500 customers migration from the wireless to wireline media PAN India, having a duration of 2 years. Completed the project in 20 months with the Capex saving of INR 22 Cr. • Currently, leading a project worth INR 150 Cr. with a scope of 1,200 km long wireline network build PAN India. This project is being monitored bi-monthly by the MD-CEO and Board of the Company • Successfully led the implementation of an… Show more • Led the critical project of organization worth INR 100 Cr. with the scope of 7,500 customers migration from the wireless to wireline media PAN India, having a duration of 2 years. Completed the project in 20 months with the Capex saving of INR 22 Cr. • Currently, leading a project worth INR 150 Cr. with a scope of 1,200 km long wireline network build PAN India. This project is being monitored bi-monthly by the MD-CEO and Board of the Company • Successfully led the implementation of an internet connectivity project worth INR 20 Cr. across 400+ sites PAN India for a banking organization in 6 months • Enforced Kanban principles as a scrum master that resulted in the reduction of project cycle time by 20% thus increasing the team's throughput in less than 8 weeks • Worked with product and sales teams to develop the technical and commercial proposal, performed competitor research and analysis, hosted multiple client meetings, analyzed the contract terms, and determined unique strategies to win the bid • Led the execution of Amazon data center connectivity project; most significant in terms of revenue in the company's recent history• Spearheading all the cost optimization projects related to inter-connect with BSNL. Achieved savings of INR 2.50 Cr. in 6 months Show less

MBA from XLRI, Premier Institute for Management Education

• Led and mentored a mid-sized team, responsible for carrying out in-depth analysis for proactive identification, assessment and mitigation of business risks related to IT Infrastructure • Provided leadership in performance management and contributed to key areas of people management such as hiring, training and promotions • Exhibited Thought Leadership by Eliciting and publishing functional and technical design documents, feasibility and impact analysis for an international Insurance… Show more • Led and mentored a mid-sized team, responsible for carrying out in-depth analysis for proactive identification, assessment and mitigation of business risks related to IT Infrastructure • Provided leadership in performance management and contributed to key areas of people management such as hiring, training and promotions • Exhibited Thought Leadership by Eliciting and publishing functional and technical design documents, feasibility and impact analysis for an international Insurance Major • Steered and guided the successful merger of two Insurance giants and ensured the streamlining of business and technical processes • Adopted and implemented multiple processes like ITIL, Agile and Design Thinking etc. Show less