Cro Consultant | Client Success Manager
Current1. Conducting Independent onboarding and Induction for clients collaborating with Convertcart and also managing website optimization for APAC, North America & Latin America and UK2. Work on website performance and optimization to improve user experience and maximize conversion rate through rigorous planning research through qualitative and quantitative methods, data analysis and AB testing history3. Understanding the customer journey from the first touch point to happy costumer 4. Manage the end-to-end optimization testing process for sprint items, including prioritization, requirement gathering and next step recommendations to drive measurable increases in conversion rates and revenue with the help of various tools like Google Analytics, Kissflow & CC Funnel 5. Collaborate with creative team and developers to build AB tests6. Monitored user engagement levels with the campaign in the AB test and took the decision to succeed or fail the campaign 7. Perform root cause analysis for failed campaigns