Gautam Basu personal email
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I have total experience of several years in IT sector. My area of work includes Corporate Training, Project management and IT Infrastructure Management for multiple Clients in Bangalore and Kolkata. My main goal is to be a successful professional with dedication & integrity towards my career by taking initiatives along with commitment towards the companys success thereby enhancing my skills to a greater extent. Aspire for challenging assignments in the areas of Service Delivery as well as Technical services that shall yield the twin benefits of the job satisfaction and a steady-paced professional growth. Seeking an opportunity for employment in a dynamic and progressive company offering growth and advancement
Freelance
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Corporate It TrainerFreelance Jun 2022 - PresentPresently providing training for an Govt. org training & HRD project
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Senior Corporate It TrainerKeertika Academy Private Limited Feb 2021 - Jun 2022Greater Kolkata AreaDelivering the best learning of OS, Networks, Domains, Workgroup, Windows policies, Cyber-security,Windows severs etc. to West Bengal State Electricity Distribution Corporation Limited.(WBSEDCL) -
Corporate It TrainerLearnn Institute Of Advanced Studies Jan 2020 - Feb 2021West Bengal, IndiaDelivering the best learning of OS, Networks, Domains, Workgroup, Windows policies, Cyber-security,Windows severs etc.
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Support SpecialistVias - Virtual Integrated Analytics Solutions Sep 2019 - Nov 2019Kolkata Area, India -
It Support DeliveryTecvoice Solutions Aug 2016 - Aug 2019Kolkata Area, IndiaProvisioning, Installation and Providing support and services to clients related to DHCP,DNS,FTP,Domain, AD etcWorking on tenders and client projects. Managing a team of FMS engineer.Working with desktop, laptops, cctv , servers etc.
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Assistant Manager, Sales&SupportVoicegate Technologies Dec 2013 - Jul 2014Kolkata Area, IndiaHandling customer escalation.Interaction with top management, for profit growth in respect of IT.Clients visit on weekly basis.Providing Demo, installation and support for the software’s related with school Management, Library Management, Fire Management etc. along with telecom devices. -
Assistant ManagerSpanco Feb 2012 - Nov 2013Kolkata Area, IndiaHandling customer escalation. Managing a team of FMS engineer.Interaction with top management, for profit growth in respect of IT.Configuration, up gradation and management of Avaya EPBX and Port Networks.Configuration and management of ISDN Trunks, Hunt Groups, Vectors, VDN’s, signaling groups etc.Designing of internal reports in CMS historical designer module.Avaya VOIP Engineer. -
Engineer ServicesAgc Networks Sep 2010 - Jan 2012Kolkata Area, IndiaHandling client escalation. Playing the role of primary engineer for different projects.Site visit at client place on weekly basis.Configuration, up gradation and management of Avaya EPBX and Port Networks.Designing of internal reports in CMS historical designer module. Interaction with clients/customers for daily issues. -
System AdministratorSpanco Jan 2009 - Sep 2010Kolkata Area, IndiaConfiguration and Maintenance of Avaya voice devices, including Nice. Installation and managing of windows and Linux based server’s etc.Monitoring and providing support to FMS engineer as and when required.Closely working with clients like RCOM
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Teamlease Services Limited Oct 2008 - Jan 2009Installation and maintenance of Servers and desktop PCs with standard desktop environments.Maintenance of Polycon Video Conferencing devices. Review with clients for IT growth of the process. -
Engineer (Deputed In Wipro)P & R Services Apr 2008 - Sep 2008Kolkata Area, IndiaTroubleshooting different types of application, Configuring mail through Ms-outlook, Configuring Avaya Phones, Taking backup using tape drive, Configuring RAID in Server (Dell Power Edge) through BIOS configuration. Interaction with customers/users on daily basis. -
Senior Microsoft FacultyIiht Ltd Apr 2007 - Jan 2008Kolkata Area, IndiaHandling Different Corporate Trainings, Project Work related with real life scenarios
Gautam Basu Skills
Gautam Basu Education Details
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Acharya Institute Of TechnologyDiploma In Information Technology
Frequently Asked Questions about Gautam Basu
What company does Gautam Basu work for?
Gautam Basu works for Freelance
What is Gautam Basu's role at the current company?
Gautam Basu's current role is Corporate IT Trainer.
What is Gautam Basu's email address?
Gautam Basu's email address is ga****@****ail.com
What schools did Gautam Basu attend?
Gautam Basu attended Acharya Institute Of Technology.
What skills is Gautam Basu known for?
Gautam Basu has skills like Avaya Voip, Rhce, Avaya Communication Manager, Acd, Unified Communications, Contact Centers, Sip, Telecommunications, Call Center, Vendor Management, Service Delivery, Managed Services.
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Gautam Basu
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