A highly talented and accomplished hotelier with over 10 years of expertise in luxury hotel operations, guest services, revenue management and business development. Strong focus on revenue management and directly oversee marketing and sales initiatives for the hotel and for the Trident Privilege Loyalty programme. Adept at nurturing, training and developing a multicultural team. Passionate about creating out of the box solutions for enhanced guest satisfaction, new concepts and GOP growth Willing to learn and adopt new practices in my journey of being a great hotelier .