Ajay Gautam Email & Phone Number

A result-oriented professional with over 14 years of experience in IT Project Management & Business Analysis, IT Service Management, Operations and Delivery ManagementExpert in project management principles and methodologies to manage the delivery of program plans, initiatives, and goalsKnowledge in project management including planning, estimating, budgeting and schedulingStrong analytical, problem-solving, and operational decision-making skills to influence others to find business-oriented and collaborative solutions for complex issues.Core Skills• Project Management, Project Delivery, Agile Methodology, Integration, Quality Assurance, Project Management, Requirement’s analysis, Scope Management, Project planning, Schedule Management, Monitoring budget, Risk Management, Stakeholder management, and Communication management• Change Management, Incident Management, Problem Management• Operations Management, Team Leadership, Team building, Root-cause analysis, Performance management, Process improvement, Documentation, Client Relationship Management, Dashboard, and reporting• Strong working Knowledge of multiple information technology data, applications, networking and security development including mainframe, client-server and local area network (Jira, Remedy, Service Now, MS Dynamics CRM, ITD, Lotus Notes, IP Tools (Putty, CMC), Kanban• MS Office Suite (Word, Excel, PowerPoint, Outlook, Access, SharePoint, Visio, MS Project), Active Directory, Understanding of Cloud Computing, AWS, and Office365