Gautam Behal Email & Phone Number

Dubai, United Arab Emirates

United Arab Emirates

• Interacting with 10+ B2B clients, to under their business objectives, generating in $2Mn+ revenue.• Conducting market research and analysis to identify client’s customer’s needs, market trends, and opportunities for the product.• Defining and refining the product vision, strategy and ensuring that it aligns with the overall business goals and objectives of B2B clients.• Gathering and prioritizing product requirements and defining the product roadmap.• Managing the product development lifecycle by collaborating with cross-functional teams, such as engineering, design, and sales, to ensure that the product development process is aligned with the product vision and strategy.• Managing the product launch and rollout, and monitoring product performance to identify areas for improvement.

Dubai, United Arab Emirates

• Lead over 20 Engineers across 2 scrum teams, to launch OSN streaming app from the scratch in a duration of 6 months.• Launched DCB & Bundle service partnerships with 10+ telecom carriers in the MENA region in the year 2020• Requirements gathering, defining user journey, user stories and acceptance criteria’s, backlog prioritization, product deliverables, integrations, testing, and launch.• Coordination across several departments for driving OSN’s business, key departments include – Sales, Marketing, & Data Science.• Actively participate in the community of product owners inside OSN and identify areas of improvement and process.• Manage App Store distribution for both Google and Apple platforms.• Brought an increase in customer acquisition by 30% by identifying gaps and improving the customer journey.• Identify trends and challenges within the customer journey and develop relevant product solutions.• Make business decisions and prioritize based on data and impact on key metrics.• Perform end-to-end testing with external and Internal stakeholders – Telco’s, SDP Partner (MSP), and Platform provider.• Responsible for project timelines and deliverables to meet both internal & external stakeholders’ expectations for service launch with Telco’s• Perform post-mortem analysis after release and ensuring that customer issues are captured in the backlog.

Dubai, United Arab Emirates

• Managing challenges that arise in different projects during the testing process and related activities.• API testing using postman and SOAP UI with third-party managed service provider (MSP) and Telcom Providers for Telco integrations.• Providing QA estimates and working closely with scrum master for capacity planning.• Working closely with the developers to identify the bugs at the earliest.• Creating test scenarios after analyzing Requirement (Stories).

Dubai, United Arab Emirates

• Creating test scenarios after analyzing Release Notes document.• Mobile testing on both iOS and Android platform.• Generating various reports to support business users.• Imparting training to various end users of the new changes for in the upcoming builds.

Gurgaon, India

• Creating high-level test scenario after analyzing Requirement (FRS) / Design (DS) document.• Test case designing in workspace for regression, change-request (CR) & modification-request(MR)• Conducting test plan review to get the test cases reviewed.• Uploading approved test cases to workspace - Map test cases to requirements in workspace for traceability, associate with test cycle for execution• Regression, Enhancement and System testing test execution.• Data comparison testing – Certification testing (OS, Oracle, Java upgrade etc.) – using scripts and sqls.

Kolkata Area, India

www.LittleDonkey.in - is Kolkata’s online food and grocery store. With over 1200 products and over a 100 brands in our catalogue.•Leading the technology vertical and bridging the gap between Technology-Operations-Marketing departments.•Working closely with the web developers, app developers and designing team for go live of the website.•Solely responsible for testing of the website and mobile apps before public release.•Delegating website and app related issues encountered by the customer to the correct teams and working closely with them on how to fix those issues.•Continuously working with the developers and designers on implementing new features to make the website and the mobile application more intuitive and meeting the modern design guidelines.•Working closely with the marketing team to analyze customer data and behavior for rollout of new offers, trending products and also removal of less used functionalities.•Working closely with the Operations team on inventory management of products based on customer data.•Working closely with marketing, technology and design teams of partner companies for partner events.