Gautami Shetty Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Greenslopes

Understanding the existing platform's potential to build a vision of a new product.Conducting a product discovery phase with market research and customer interviews to define a product roadmapWork with pilot projects to further the product roadmapDefine and work with the Data Analyst to build the data visualisation dashboard to study the different KPIs needed for the success of the product.Strategising and building a support infrastructure for, QA/QC, Customer Success, and Customer Support for the product.Onboarding and training onto the platform as part of product successWork with external contractors for delivery of content within the platformWork with a diverse team of designers, developers, legal, sales, and customer success to realise the roadmap and release the product.Extensive competitor analysis to build the product edge and sales strategy for the product soft launch.

Brisbane, Queensland, Australia

Work with a diverse team of designers, developers, and support team throughout the project lifecycle.Maintain excellent relationships with all clientele in the organisation.Building and maintaining a cost tracking and management system to check in on the financesEnsuring the projects are delivered timely with quality that meets industry standards, and continues on to the maintenance of the platform.Create business processes with timely assessment and implement process improvements when needed.Building excellent rapport with the clientele to ensure continued business and long-lasting contracts.Be a part of the process to apply and get ISO 27001 certification and continued efforts in implementing the policies

Greenslopes, Queensland, Australia

On a client faced role as a point of contact with the different clients in contract with Liquid State to help deliver the IT projects. Creating and Maintaining relations with the clients and co-ordinating with the developers and designers and the project manager to deliver the project and it's components in timely manner.Undertaking and Managing QA of the products developed for client.Stakeholder management and expectations delivery.Building and maintaining the knowledge base of the organisation.Getting trained within the organisation in project management and having the responsibility of Managing projects through its life and delivering industry standard IT solutions

Brisbane, Australia

Promoting new coffee machines from L'or in retail stores.Job duties include:Talking to customers of retail storesGiving samples of L'or CoffeeShowcasing the L'or coffee machineSelling the machines

Brisbane, Australia

Booking consultant for a removalist company.

I was a part of a two person team working a student project. The project was investigation of barriers faced by Student Success Group in terms of building up employability skills for Post Graduate students

Koramangala

A sales personell and customer service representative for the GMAT team for Byjus.Duties included:First point of contact to the customersConverting Cold leads to Warm leadsConverting Warm leads to SalesManaging the different ticket sizes and matching the customer with the right ticket.Managing the post sale customer service and maintaining the trust throughout.Managing around 30-40 active customers a day to create the sales.Meeting and exceeding the monthly targets.Training the new employees.

Masters, Project Management

Masters, Engineering Management, 6.375/7

Activities and Societies: Peer Leader for Research Methods of Engineers Unit, Qut Connector, Student Leader for a peer project.Master.

Bachelor Of Engineering - Be, Mechanical Engineering, 6.5

Activities and Societies: Ed support volunteer for make a difference, Treasurer for Aicuf, General Secretary for ISTE. Class coordinator.

Bachelor'S Degree, Mechanical Engineering