Director Application Services
CurrentMajority of my work at Heritage Provider Network (HPN), is split across Development Operations and Claims Operation management. As a Dev Ops Manager, I mostly work on Application maintenance and production release. I also work on designing new systems and do hands on development.As a Claims Operations Manager, I am part of the corporate team that oversees the claim operations of 7 sister groups. Major responsibilities include- Making sure groups adhere to the compliance set forth by the state and other regulatory authorities- Compliance Reporting to Health Plan, CMS and DMHC- Create improved workflows and incorporate automations