Gautam Gupta

Gautam Gupta Email and Phone Number

Senior Vice President and Head of Client Services at Datamatics Business Solutions Limited @ Datamatics Business Solutions Ltd.
Gautam Gupta's Location
Mumbai, Maharashtra, India, India
Gautam Gupta's Contact Details

Gautam Gupta personal email

About Gautam Gupta

Leadership in Customer Success and Account Management for Global Markets.A Client Relationship, Sales and Account Management professional with over twenty five years in Outsourcing (BPO), IT and Hospitality industries. Have built and managed some of the largest Client accounts. Led these relationships to year-on-year growth with organizations like Citigroup, Tata Consultancy Services (TCS), Infosys and Datamatics. Besides Key Account Management, Client Services & Sales, have extensive experience in Program and Project Management, Transitions, Business Development and Consulting. With over twenty one years in Outsourcing, have built long term alliances globally. Currently portfolio includes marquee Clients from the US, the UK, Western Europe, APAC and ANZ.Have been associated for over eleven years with the Banking and Financial Services industry and also have vast experience in other verticals like Travel & Hospitality, IT, Media, Engineering, Publishing, Retail etc. Have led multi-million dollar bid processes and sales with leading Banking and Financial Services majors.Hands-on leadership experience with global clients in leading solutions and consulting practice, new business deal structuring, multi-shore service delivery, large account management and driving strategic initiatives and setting-up global delivery centers of excellence.

Gautam Gupta's Current Company Details
Datamatics Business Solutions Ltd.

Datamatics Business Solutions Ltd.

View
Senior Vice President and Head of Client Services at Datamatics Business Solutions Limited
Gautam Gupta Work Experience Details
  • Datamatics Business Solutions Ltd.
    Senior Vice President And Head Of Client Services
    Datamatics Business Solutions Ltd. Apr 2022 - Present
    New York, New York, Us
    View
  • Datamatics Business Solutions Ltd.
    Vice President And Head Of Client Services
    Datamatics Business Solutions Ltd. Mar 2015 - Mar 2022
    New York, New York, Us
    * Strategic Account Management for Clients across global markets.* Managing marquee accounts individually and via team* Adding new logos via network and sales.* Enterprise services especially catering to Research, BI, Analytics, Marketing Support, Events, F&A etc.* Technology solutions (Robotic Data Sciences) leveraging RPA, AI, ML, NLP etc.* Consulting and advisory for varied Clients across multiple industries.
    View
  • Infosys Bpo
    Client Services Group, Global Markets
    Infosys Bpo Aug 2012 - Sep 2014
    Bengaluru, Karnataka, In
    • Leading Sales and Business Development for Banking, Financial Services, Insurance and Hospitality companies for the Indian subcontinent and Middle East• Responsible for generating new business from leading organizations across other verticals such as Manufacturing, Telecom, CPG etc. in the Western India region• Provide solutions in Finance & Accounting, Sourcing & Procurement, Sales & Fulfillment, LPO, HRO, Customer Service, Management Consulting etc.
    View
  • Tcs E-Serve Limited (Formerly Citigroup Global Services Ltd.)
    Assistant Vice President - Sales Strategy And Solutions
    Tcs E-Serve Limited (Formerly Citigroup Global Services Ltd.) Jan 2009 - Jul 2012
    • Led and developed (Strategic Account Management) one of the largest customer accounts (US region and thereafter for Australia and APAC) where the customer is a world leader in Banking and Financial Services• The relationships spanned across Retail Banking, Cards, Mortgage, Auto Loans and portions of Commercial Banking• Besides being the primary Client interface, also led responsibilities for Pre-sales, Solution Design, Process Mapping, Transitions etc.• Contract Management – liaison between Client and Legal units to ensure timely resolutions, compliance and overall management
  • Citigroup Global Services Limited
    Senior Manager - Business Development
    Citigroup Global Services Limited May 2006 - Dec 2008
    New York, New York, Us
    • Process Transitions• Process Mapping and Business Off-shoring Consulting• Strategic (Key) Account Management• Business Development
    View
  • Novaserra Technologies Limited
    Manager, Business Development
    Novaserra Technologies Limited Apr 2005 - Feb 2006
    • Manage and lead Pre-Sales activities including Bids, Proposals etc.• Generate new customer business• Mining existing customer relationships
  • Spanco Telesystems & Solutions Ltd.
    Manager - Business Development
    Spanco Telesystems & Solutions Ltd. 2003 - 2005
    Pre-sales role for new customer acquisition focussing on the US and the UK organizations.Covered all aspects of Pre-sales including Demand Creation, Sales Pitch, RFx and negotiations.
  • Infowavz
    Sr Executive - Business Development
    Infowavz Sep 2002 - Nov 2003
    • Pre-sales functions and solution design• Initiating relationships with Fortune 500 organizations in North America (occasionally Europe)
  • The Leela Kempinski, Mumbai
    Front Office Executive
    The Leela Kempinski, Mumbai 2000 - 2002
    Trivandrum, Kerala, In
    Front Office Operations Management
    View
  • The Indian Hotels Co. Limited. (Taj Landsend, Mumbai)
    Front Office Executive
    The Indian Hotels Co. Limited. (Taj Landsend, Mumbai) Jan 1999 - Nov 2000
    Front Office Management (was The Regent, Mumbai then)
    View
  • Taj President Hotel (Mumbai)
    Front Office Trainee
    Taj President Hotel (Mumbai) May 1998 - Nov 1998
    View

Gautam Gupta Skills

Business Development Negotiation Bpo Business Strategy Management Business Process Team Management Management Consulting Pre Sales New Business Development Outsourcing Key Account Management Program Management Leadership Business Process Outsourcing Proposal Writing Transition Management Customer Relations People Management Banking Offshoring Customer Relationship Management International Sales And Marketing Account Management Project Management Customer Negotiations Retail Banking Vendor Management Consulting Business Process Improvement Business Relationship Management Microsoft Office Crm Sales Process Business Alliances Sales Management Sales Customer Retention Strategy Service Delivery Customer Service Customer Service Management Global Customer Service Strategic Planning Client Relations Key Client Relationships Client Relationships Strengthening Communication Statements Of Work

Gautam Gupta Education Details

  • Ahlei - American Hotel & Lodging Educational Institute
    Ahlei - American Hotel & Lodging Educational Institute
    Managing For Quality
  • Institute Of Hotel Management, Catering Technology And Applied Nutrition, Mumbai
    Institute Of Hotel Management, Catering Technology And Applied Nutrition, Mumbai
    Accommodation Operations And Management
  • Jai Hind College, Mumbai
    Jai Hind College, Mumbai
    Under Grad Degree
  • Don Bosco High School - India
    Don Bosco High School - India
    High School

Frequently Asked Questions about Gautam Gupta

What company does Gautam Gupta work for?

Gautam Gupta works for Datamatics Business Solutions Ltd.

What is Gautam Gupta's role at the current company?

Gautam Gupta's current role is Senior Vice President and Head of Client Services at Datamatics Business Solutions Limited.

What is Gautam Gupta's email address?

Gautam Gupta's email address is ga****@****ail.com

What schools did Gautam Gupta attend?

Gautam Gupta attended Ahlei - American Hotel & Lodging Educational Institute, Institute Of Hotel Management, Catering Technology And Applied Nutrition, Mumbai, Jai Hind College, Mumbai, Don Bosco High School - India.

What are some of Gautam Gupta's interests?

Gautam Gupta has interest in Environment, Children, Education.

What skills is Gautam Gupta known for?

Gautam Gupta has skills like Business Development, Negotiation, Bpo, Business Strategy, Management, Business Process, Team Management, Management Consulting, Pre Sales, New Business Development, Outsourcing, Key Account Management.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.