Senior Vice President And Head Of Client Services
Current
Apr 2022 - Present
AeroLeads people directory · profile
Gautam Gupta Email & Phone Number
Senior Vice President and Head of Client Services at Datamatics Business Solutions Limited
at
Datamatics Business Solutions Ltd.
1 work email found
@datamaticsbpm.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Vice President and Head of Client Services at Datamatics Business Solutions Limited
Location
Mumbai, Maharashtra, India
Who is Gautam Gupta? Overview
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Quick answer
Gautam Gupta is listed as Senior Vice President and Head of Client Services at Datamatics Business Solutions Limited at Datamatics Business Solutions Ltd., based in Mumbai, Maharashtra, India. AeroLeads shows a work email signal at datamaticsbpm.com and a matched LinkedIn profile for Gautam Gupta.
Gautam Gupta previously worked as Senior Vice President and Head of Client Services at Datamatics Business Solutions Ltd. and Vice President and Head of Client Services at Datamatics Business Solutions Ltd.. Gautam Gupta holds Managing For Quality from Ahlei - American Hotel & Lodging Educational Institute.
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Email format at Datamatics Business Solutions Ltd.
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{first}.{last}@datamaticsbpm.com
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Profile bio
About Gautam Gupta
Leadership in Customer Success and Account Management for Global Markets.A Client Relationship, Sales and Account Management professional with over twenty five years in Outsourcing (BPO), IT and Hospitality industries. Have built and managed some of the largest Client accounts. Led these relationships to year-on-year growth with organizations like Citigroup, Tata Consultancy Services (TCS), Infosys and Datamatics. Besides Key Account Management, Client Services & Sales, have extensive experience in Program and Project Management, Transitions, Business Development and Consulting. With over twenty one years in Outsourcing, have built long term alliances globally. Currently portfolio includes marquee Clients from the US, the UK, Western Europe, APAC and ANZ.Have been associated for over eleven years with the Banking and Financial Services industry and also have vast experience in other verticals like Travel & Hospitality, IT, Media, Engineering, Publishing, Retail etc. Have led multi-million dollar bid processes and sales with leading Banking and Financial Services majors.Hands-on leadership experience with global clients in leading solutions and consulting practice, new business deal structuring, multi-shore service delivery, large account management and driving strategic initiatives and setting-up global delivery centers of excellence.
Listed skills include Business Development, Negotiation, Bpo, Business Strategy, and 45 others.
Current workplace
Gautam Gupta's current company
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11 roles · 27 years
Gautam Gupta work experience
A career timeline built from the work history available for this profile.
Vice President And Head Of Client Services
* Strategic Account Management for Clients across global markets.* Managing marquee accounts individually and via team* Adding new logos via network and sales.* Enterprise services especially catering to Research, BI, Analytics, Marketing Support, Events, F&A etc.* Technology solutions (Robotic Data Sciences) leveraging RPA, AI, ML, NLP etc.* Consulting and advisory for varied Clients across multiple industries.
Mar 2015 - Mar 2022
Client Services Group, Global Markets
• Leading Sales and Business Development for Banking, Financial Services, Insurance and Hospitality companies for the Indian subcontinent and Middle East• Responsible for generating new business from leading organizations across other verticals such as Manufacturing, Telecom, CPG etc. in the Western India region• Provide solutions in Finance & Accounting, Sourcing & Procurement, Sales & Fulfillment, LPO, HRO, Customer Service, Management Consulting etc.
Aug 2012 - Sep 2014
Assistant Vice President - Sales Strategy And Solutions
Tcs E-Serve Limited (Formerly Citigroup Global Services Ltd.)
• Led and developed (Strategic Account Management) one of the largest customer accounts (US region and thereafter for Australia and APAC) where the customer is a world leader in Banking and Financial Services• The relationships spanned across Retail Banking, Cards, Mortgage, Auto Loans and portions of Commercial Banking• Besides being the primary Client interface, also led responsibilities for Pre-sales, Solution Design, Process Mapping, Transitions etc.• Contract Management – liaison between Client and Legal units to ensure timely resolutions, compliance and overall management
Jan 2009 - Jul 2012
Senior Manager - Business Development
• Process Transitions• Process Mapping and Business Off-shoring Consulting• Strategic (Key) Account Management• Business Development
May 2006 - Dec 2008
Manager, Business Development
Novaserra Technologies Limited
• Manage and lead Pre-Sales activities including Bids, Proposals etc.• Generate new customer business• Mining existing customer relationships
Apr 2005 - Feb 2006
Manager - Business Development
Spanco Telesystems & Solutions Ltd.
Pre-sales role for new customer acquisition focussing on the US and the UK organizations.Covered all aspects of Pre-sales including Demand Creation, Sales Pitch, RFx and negotiations.
2003 - 2005
~2 yrs
Sr Executive - Business Development
Infowavz
• Pre-sales functions and solution design• Initiating relationships with Fortune 500 organizations in North America (occasionally Europe)
Sep 2002 - Nov 2003
2000 - 2002
~2 yrs
Front Office Executive
Front Office Management (was The Regent, Mumbai then)
Jan 1999 - Nov 2000
Front Office Trainee
May 1998 - Nov 1998
4 education records
Gautam Gupta education
Managing For Quality
Ahlei - American Hotel & Lodging Educational Institute
Post Graduate Diploma, Accommodation Operations And Management
Institute Of Hotel Management, Catering Technology And Applied Nutrition, Mumbai
Under Grad Degree
Jai Hind College, Mumbai
High School
Don Bosco High School - India
FAQ
Frequently asked questions about Gautam Gupta
Quick answers generated from the profile data available on this page.
What company does Gautam Gupta work for?
Gautam Gupta works for Datamatics Business Solutions Ltd..
What is Gautam Gupta's role at Datamatics Business Solutions Ltd.?
Gautam Gupta is listed as Senior Vice President and Head of Client Services at Datamatics Business Solutions Limited at Datamatics Business Solutions Ltd..
What is Gautam Gupta's email address?
AeroLeads has found 1 work email signal at @datamaticsbpm.com for Gautam Gupta at Datamatics Business Solutions Ltd..
Where is Gautam Gupta based?
Gautam Gupta is based in Mumbai, Maharashtra, India while working with Datamatics Business Solutions Ltd..
What companies has Gautam Gupta worked for?
Gautam Gupta has worked for Datamatics Business Solutions Ltd., Infosys Bpo, Tcs E-Serve Limited (Formerly Citigroup Global Services Ltd.), Citigroup Global Services Limited, and Novaserra Technologies Limited.
How can I contact Gautam Gupta?
You can use AeroLeads to view verified contact signals for Gautam Gupta at Datamatics Business Solutions Ltd., including work email, phone, and LinkedIn data when available.
What schools did Gautam Gupta attend?
Gautam Gupta holds Managing For Quality from Ahlei - American Hotel & Lodging Educational Institute.
What skills is Gautam Gupta known for?
Gautam Gupta is listed with skills including Business Development, Negotiation, Bpo, Business Strategy, Management, Business Process, Team Management, and Management Consulting.
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