Gautham Ramesh Email & Phone Number

Kochi, Kl, In

Kochi, Kl, In

Kochi, Kerala, India

 Conduct research on potential leads, target industries, companies, and decision-makers. Analyze competitors' strategies and sales performance data. Develop and maintain a comprehensive database of potential leads. Generate leads through email marketing, cold calling, social media, and other platforms. Engage with prospects to understand their needs and build strong relationships. Classify and qualify leads, ensuring proper assignment to relevant teams. Collaborate with sales and marketing teams for seamless lead handovers. Monitor and analyze lead generation performance using quantitative and qualitative metrics. Proficient in using CRM tools for lead management and data tracking.

Kochi, Kerala, India

 Address customer complaints with professionalism and efficiency. Resolve app-related and scooter software issues reported by users. Provide technical support for electric vehicles, charging infrastructure, and associated systems. Maintain detailed records of troubleshooting steps and solutions. Escalate critical incidents to ensure timely resolution and adherence to SLAs. Stay updated on EV technologies to deliver informed technical assistance.