Gautham Vr Email & Phone Number

Brisbane City, Qld, Au

Brisbane, Australia

• Maintaining accurate and efficient cash processing procedures by the counting of cash and the verification of documents received to ensure balancing.• Counting of cash received from banks and depositing the counted cash and coin to right and correct banks. • Maintaining a balanced account of cash through data entry or written checks.• Identifying and reporting all discrepancies to the branch supervisor.• Maintaining logs, balance checks and statistical information up to date.• Producing accurate and timely invoices and statements to customers.• Tracking complex inventory systems to ensure that incoming and outgoing currency and coins count is accurate• Loading and unloading of runs- ensuring all runs are loaded with correct cash and coins that are delivered to company customer such as banks and banks ATM, retailers, supermarkets and service stations.

Toowoomba, Australia

• Provide desktop and laptop support for system refresh project.• Supported users on setting up multiple network printers, managed hardware and software failure due to viruses, network cabling and termination and Punch down keystone jacks and patch boards.• Responsible for formatting and imaging approximately 300 systems to be sold to employees and donated to local schools, organizations, and aged cares.• Set top technician responsibilities included verifying correct installation of video hub operation auditing preloaded process and quality of outbound units, maintaining the preloading workstation such as update/test software configuration and troubleshooting. • Provided first level hardware and network support for Canon printer devices and Network deployed inside Toowoomba Broadcasting locations.• Maintained accurate and up-to-date inventory of hardware and software resources.• Provided technical support for over 200 users in a Windows 7/ Windows 8 environment.

Brisbane, Australia

• Provide thorough support and problem resolution for customers.• Managed base level IT support to consumer clients.• Supported customers with online billing and account issues.• Work with regional sales managers to provide pre/post-sales support – Worked with the sales team to design, propose, and close new deals/opportunities with customers.• Requirement gathering, Request for Proposal(RFP),Bill of material configuration.• Organized thousands of records in Excel, created pivot tables for reports, and created Print Form Consoles using Excel Macros.

Brisbane

•• Performed filing and data management tasks and drafted and edited short office memos.• Assisted with all other office administrative duties.• Assist with company vehicle fleet logistics.• Provided technical support over the phone to staff and company customers(jobactive user).• Used Zendesk to track and review employee interaction with customer.• Maintained and organised database of customer information to ensure personized service

Bangalore

• Worked as IT-Executive for Administrating Oracle 10g, sql server database and Baan IV ERP.• Developed PL/SQL Packages, Procedures, Functions, and triggers both in Oracle and SQL Server.• Experienced in Installing, Upgrading and Configuring Microsoft SQL Server database 2008/2005/2000.• Administer Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for 350 users.• Migrated to Windows 2008 Server/Exchange 2008 Server with Blackberry Integration Services, Windows Server Updates Services (WSUS), and Microsoft Operations Manager.• Answering technical queries and dealing with often frustrated users.• Supported all TCP/IP configurations.• Rectified many issues by instituting best practices in system log analysis, backups, network operating centre security, user account/permissions management and systems/software auditing.• Worked closely with development team to diagnose software bugs