Alain Gauthier
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Alain Gauthier Email & Phone Number

Responsable de produit, Gestion des demandes at Desjardins
Location: Greater Montreal Metropolitan Area, Canada, Canada 9 work roles 4 schools
1 work email found @numeris.ca LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email a****@numeris.ca
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Current company
Desjardins
Role
Responsable de produit, Gestion des demandes
Location
Greater Montreal Metropolitan Area, Canada, Canada
Company size
42824 employees

Who is Alain Gauthier? Overview

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Quick answer

Alain Gauthier is listed as Responsable de produit, Gestion des demandes at Desjardins, a company with 42824 employees, based in Greater Montreal Metropolitan Area, Canada, Canada. AeroLeads shows a work email signal at numeris.ca and a matched LinkedIn profile for Alain Gauthier.

Alain Gauthier previously worked as Product Owner, Knowledge Management at Desjardins and Advisor operational efficiency at Desjardins. Alain Gauthier holds Graduate Certificate, Knowledge Management from Mcgill University.

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Email format at Desjardins

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{first}.{last}@numeris.ca
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Profile bio

About Alain Gauthier

Ma carrière se démarque par un parcours multidisciplinaire allant de la musique à l'amélioration continue en passant par le management, l'enseignement, le coaching et la gestion de l'information numériques.Depuis 2021, je suis responsable de produit pour une solution de gestion des connaissances chez Desjardins. Dans ce rôle j'ai eu la chance d'acquérir une solide expérience des cadres de travail Scrum et SAFe 5.0 et 6.0.Je pratique différentes formes d'améliorations continue depuis 2014 et, depuis 2018, j'utilise l'approche Lean Six Sigma que je combine à mon expertise en gestion de l'information numérique. Je détiens un certification ceinture verte Lean Six Sigma et j’ai complété un certificat d'étude supérieure à l'Université McGill en Knowledge Management (gestion des connaissances).J'ai 20 ans d'expérience en management (coaching, formation, développement individuel, direction d'une unité de 100 à 250 employés) et en gestion des opérations (budget, infrastructure, production, etc.). J'ai aussi une solide expérience en centre d'appels entrants et sortants (supervision, contrôle de la qualité, direction, gestion de projets, gestion des connaissances amélioration continue).Je possède un sens poussé de l'analyse, une grande créativité pour la résolution des problèmes et un leadership rassembleur.

Listed skills include Sharepoint, Coaching, Gestion Budget, Formation, and 13 others.

Current workplace

Alain Gauthier's current company

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Desjardins
Desjardins
Responsable de produit, Gestion des demandes
Montreal, QC, CA
Website
desjardins.com
Employees
42824
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Company profile
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9 roles

Alain Gauthier work experience

A career timeline built from the work history available for this profile.

Responsable De Produit, Gestion Des Demandes

Desjardins

Montreal, QC, CA

Product Owner, Knowledge Management

Current
Desjardins

Montreal, Quebec, Canada

Participating in a agile program implementing Safe and Scrum methodology Acting as Product Owner and Product Manager for the Knowledge Management component of the solution. Defining the target solution and MVS with a PBS Creating and maitaining a product backlog in Jira

Mar 2021 - Present

Advisor Operational Efficiency

Desjardins

Montreal, Quebec, Canada

Process improvement of banking operations.

Oct 2020 - Mar 2021

Consultant

Alain Éric Gauthier, Consultant

Montreal, Quebec, Canada

Resources, support and advice in digital skills, information management, professional efficiencyWebsite development for artists, associations and small businesses;Support and advice in the selection and appropriation of web tools;Development of training to increase professional efficiency;Support in the use of digital tools.

Jan 1995 - Jul 2022

Knowledge Management Specialist, Contact Centre

Numeris

Montreal, Quebec, Canada

Responsible for creating and updating knowledge for contact centersOptimization of the intranet to facilitate the exchange of information (UI/UX, design, architecture);Animation of communities of practice;Alignment and consistency of the contact center's knowledge with the other departments of the organization;Carry out process improvement projects using.

Dec 2016 - Jul 2020

Contact Centre Manager

Numeris

Montreal, Quebec, Canada

Attaining daily production targets for the market studies assigned to the contact center;Manage the contact center operations budget;Ensure compliance of deliverables, maintenance and management of records;Ensure personnel management, maintain a healthy and motivating work environment for all;Lead improvement and technology transition projects;Participate.

Feb 2010 - Dec 2016

Assistant Call Centre Manager

Bbm Canada

Montreal, Quebec, Canada

Act as project manager for market studies for external clients;Manage staff and provide performance improvement coaching to supervisory team members;Assist the director in management (site, budget, employees, performance);Participate and lead improvement or process change projects.

Dec 2005 - Feb 2010

Field Coordinator

Bbm Canada

Montreal, Quebec, Canada

Coordination of call center operations: schedule, distribution of tasks, control of execution;Development of supervisors: technical and coaching training;Assist the management team in daily tasks related to contact center operations.

Mar 2003 - Dec 2005

Teacher

Cégep St-Laurent

Montreal, Quebec, Canada

Teacher in music technology, use of the computer in a context of music production (audio, sequencer, film music, score).Teacher in office automation with MS Word and Excel software.

Sep 1999 - Jun 2004
Team & coworkers

Colleagues at Desjardins

Other employees you can reach at desjardins.com. View company contacts for 42824 employees →

SA Sid Ali Kouadfia Sid Ali Kouadfia Colleague at Desjardins Montreal, Quebec, Canada, Canada View → AL Ariane Lucas Ariane Lucas Colleague at Desjardins Lévis, Quebec, Canada, Canada View → JM Jessy Morin Jessy Morin Colleague at Desjardins Montreal, Quebec, Canada, Canada View → RD Robert Desrosiers Robert Desrosiers Colleague at Desjardins Capitale-Nationale, Quebec, Canada, Canada View → AV Allison Valentim Allison Valentim Colleague at Desjardins Milton, Ontario, Canada, Canada View → SR Stéphanie Robert Stéphanie Robert Colleague at Desjardins Sainte-Thérèse, Quebec, Canada, Canada View → TH Teodorian Hritcu Teodorian Hritcu Colleague at Desjardins Montreal, Quebec, Canada, Canada View → MK Meriem Khiar Meriem Khiar Colleague at Desjardins Canada, Canada View → LR Louise Roy Louise Roy Colleague at Desjardins Canada, Canada View → MG Marie-Michèle Gauvin Marie-Michèle Gauvin Colleague at Desjardins Québec, Quebec, Canada, Canada View →
4 education records

Alain Gauthier education

Dec, Musique, Composition

Cégep De Saint-Laurent

Dec, Électrotechnique

Cégep De L'Abitibi-Témiscamingue

Électronique et équipements audio-visuels

FAQ

Frequently asked questions about Alain Gauthier

Quick answers generated from the profile data available on this page.

What company does Alain Gauthier work for?

Alain Gauthier works for Desjardins.

What is Alain Gauthier's role at Desjardins?

Alain Gauthier is listed as Responsable de produit, Gestion des demandes at Desjardins.

What is Alain Gauthier's email address?

AeroLeads has found 1 work email signal at @numeris.ca for Alain Gauthier at Desjardins.

Where is Alain Gauthier based?

Alain Gauthier is based in Greater Montreal Metropolitan Area, Canada, Canada while working with Desjardins.

What companies has Alain Gauthier worked for?

Alain Gauthier has worked for Desjardins, Alain Éric Gauthier, Consultant, Numeris, Bbm Canada, and Cégep St-Laurent.

Who are Alain Gauthier's colleagues at Desjardins?

Alain Gauthier's colleagues at Desjardins include Sid Ali Kouadfia, Ariane Lucas, Jessy Morin, Robert Desrosiers, and Allison Valentim.

How can I contact Alain Gauthier?

You can use AeroLeads to view verified contact signals for Alain Gauthier at Desjardins, including work email, phone, and LinkedIn data when available.

What schools did Alain Gauthier attend?

Alain Gauthier holds Graduate Certificate, Knowledge Management from Mcgill University.

What skills is Alain Gauthier known for?

Alain Gauthier is listed with skills including Sharepoint, Coaching, Gestion Budget, Formation, Webmestre, Microsoft Office, Html 5, and Technical Writing.

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