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With over 20 years of luxury hospitality experience across multiple countries, I am deeply passionate about leading with empathy and innovation to create exceptional guest experiences. My career as a Hotel General Manager has been characterized by a commitment to excellence, team unity, and customer satisfaction, driven by a positive, inclusive leadership style.I am currently enhancing my skills through an Executive MBA in Global Hospitality Management, with a focus on operational excellence, team growth, and financial stewardship. My expertise in operational management and international team leadership, along with a resilience in crisis situations, are further strengthened by my fluency in both French and English. These competencies position me well to navigate success in dynamic and challenging environments.I aim to amplify my impact within the hospitality industry by leveraging my comprehensive skill set towards operational excellence, unparalleled guest satisfaction, and fostering a strong team-building spirit.Let's connect to explore synergies and contribute to each other's growth!
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General ManagerHôtel Du LouvreParis, Fr -
General ManagerHôtel Du Louvre Mar 2024 - PresentParis, Île-De-France, FranceCommitted to fostering a culture of excellence, delivering unparalleled guest satisfaction, and ensuring the continued success and prominence of this iconic Parisian landmark. Excited to lead our team in creating unforgettable experiences and upholding the highest standards of hospitality in the heart of Paris! #HospitalityLeadership #IconicDestination -
General ManagerThe Unbound Collection By Hyatt Feb 2023 - Mar 2024Crans-Montana, Valais, SuisseLed the highly anticipated launch of a 5-star boutique property, establishing a benchmark for luxury and bespoke guest experiences. -
Task Force General ManagerHyatt Regency Casablanca Nov 2023 - Jan 2024Casablanca, Casablanca-Settat, MarocGuided the hotel through executive transitions while upholding exceptional service standards, ensuring a seamless guest experience. -
Task Force Hotel ManagerHotel Martinez May 2023 - Sep 2023Cannes, Provence-Alpes-Côte D’Azur, FranceManaged the hotel’s operations during a critical period, maintaining the legacy of this iconic 5-star establishment’s excellence. -
Hotel ManagerHyatt Regency Paris Etoile Oct 2019 - Feb 2023ParisTransformed hotel operations post-COVID, enhancing customer satisfaction and integrating technological advancements to elevate service delivery. -
Task Force General ManagerHyatt Regency Apr 2021 - Sep 2021Chantilly, Hauts-De-France, FranceNavigated the hotel through its sales process, maintaining operational excellence and staff morale in a period of uncertainty. -
Task Force Hotel ManagerHotel Martinez Apr 2019 - Oct 2019Cannes, Provence-Alpes-Côte D’Azur, FranceActing General Manager during the transition between 2 Directors (from May to July).
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General ManagerHyatt Centric Feb 2018 - Oct 2019Dakar Region, SenegalPioneered the pre-opening phase, successfully positioning the new 5-star hotel in a competitive market through strategic networking and marketing. -
General ManagerHyatt Place Taghazout Bay Sep 2014 - Feb 2018MoroccoLaunched the hotel and spa resort, driving it to earn the TripAdvisor Travelers Choice Award 2016, ranking it among the top 25 hotels in Morocco. -
Director Of OperationsHyatt Regency Paris Charles De Gaulle Jun 2011 - Sep 2014Executed substantial improvements in guest experience and cost efficiency, which significantly elevated the hotel's Net Promoter Score (NPS).
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Quality And Front Of House DirectorLe Méridien Etoile Aug 2006 - Jun 2011Enhanced guest satisfaction by implementing quality control measures and aligning services with Le Méridien brand standards. -
Front Of House ManagerCityinn Westminster May 2004 - Aug 2006Played a pivotal role in the hotel's recognition as one of the best in London, contributing to its TripAdvisor ranking and securing the 'Manager of the Year' award.
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Front Office ManagerThe Waldorf Hilton Dec 2003 - Apr 2004Led the front office team through a significant renovation, achieving recognition for outstanding employee satisfaction and customer service, culminating in the highest customer ratings for the year 2003. -
Front Office ManagerLe Méridien Hotels & Resorts Oct 2002 - Jan 2004London, England, United KingdomSuccessfully navigated through a major renovation, while improving employee satisfaction (Employee Satisfaction Track award) and customer satisfaction (Guest Satisfaction Track award), reflecting the highest customer rating for 2003.In charge of Concierge-Front Office-Switchboard-Nights -
Reception ManagerLe Méridien Hotels & Resorts Jul 2001 - Sep 2002London, England, United Kingdom
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Night ManagerLe Méridien Waldorf Dec 2000 - Jul 2001London, England, United KingdomOversaw the hotel's nighttime operations, ensuring excellence in guest services and safety during the overnight hours.Employee of the Year 2000
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Assistant Night ManagerLe Méridien Hotels & Resorts Mar 2000 - Dec 2000London, England, United KingdomSupported the management of night services, contributing to the hotel's high standards of customer care.
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Front Desk ReceptionistLe Méridien Hotels & Resorts Jul 1999 - Mar 2000London, England, United KingdomDelivered exceptional front desk service, demonstrating commitment to guest satisfaction and operational efficiency.
Gautier Py Skills
Gautier Py Education Details
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Emba -
Lycée Hôtelier De SoissonsHotel Management
Frequently Asked Questions about Gautier Py
What company does Gautier Py work for?
Gautier Py works for Hôtel Du Louvre
What is Gautier Py's role at the current company?
Gautier Py's current role is General Manager.
What is Gautier Py's email address?
Gautier Py's email address is py****@****ail.com
What is Gautier Py's direct phone number?
Gautier Py's direct phone number is (800) 323*****
What schools did Gautier Py attend?
Gautier Py attended Les Roches, Lycée Hôtelier De Soissons.
What skills is Gautier Py known for?
Gautier Py has skills like Hotel Management, Front Office, Hospitality Management, Hospitality Industry, Rooms Division, Hospitality, Hotels, Pre Opening, Tourism, Revenue Analysis, Resorts, Yield Management.
Who are Gautier Py's colleagues?
Gautier Py's colleagues are Robby Menon, Alexander Eversberg, Narendre Singh, Dung Thuy, Hassan Mohammed, Dahvee Hollister, Lindsay Pinchard.
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Gautier Py
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