Gaven Henry Email & Phone Number

Australia

Building great software and solving problems with technology for our clients around the world!

Singapore

Teaching the next generation of Cyber Security experts with PSB Academy in Singapore and sharing my years of experience in the Tech industry.

Singapore

Bringing traditional virtualization into the modern cloud world.

Singapore & London

As Chief Information Officer for Leo Tech Services globally I am responsible for the delivery of secure, flexible and performant IT and communications systems across all Leo Tech offices as well as design and implementation of similar systems for our external clients.* Full accountability and responsibility for all IT Operations, including internal and external technical support, all computer systems, communications networks and software.* Management of technology budgets across multiple countries and projects.* Management of a globally distributed technical support team supporting systems across Asia, the United Kingdom and Europe.* Lead implementation and maintenance of ISO27001 quality certification for globally distributed organisation. Achieved certification.* Management of all technical IT teams and accountability for SLA compliance and service delivery quality both to our internal staff and to our clients.* Development and implementation of information security policies and procedures to protect the company's and our customers data and information assets.* Responsible for high level architecture and design of computing systems and networks used throughout the company and by our clients including, public & private cloud hosting services, a proprietary CDN with edge based authentication services, DDoS mitigation and traffic management services, virtualization and consolidation strategies and range of other associated services and systems.* Provide technical guidance and support for start up partners* Designed and deployed a private cloud to provide high quality and cost effective hosting options for clients and internal projects.* Built, deployed and managed a successful, market leading online payment and ewallet platform for the Myanmar market with the goal of transforming a paper and cash based infrastructure into an efficient and accessible online platform which is accessible even to the unbanked.

Singapore

Responsible for IT Operations & Infrastructure teamsDelivery of end-to-end infrastructures service including - Design & implementation of server infrastructure - Design & implementation of network infrastructure - Design & implementation of storage infastructure - Design & implementation of virtualization platforms - Disaster Recovery and multi-site replication implementationDelivery of 24x7 support services for production & development environments across multiple countries and clients.

Singapore

DS Consult Pte Ltd was a boutique technology consultancy firm that focused on high value technical and operational management consultancy.As the owner of DS Consult Pte Ltd, I managed Infrastructure design and implementation projects for multiple clients as well as emergency response to critical business impacting performance and security issues.In addition to technical services I also provided operational process review and restructuring advice to help teams overcome delivery blockers and performance issues through robust but not restrictive policy and taking a pragmatic approach to fitting appropriate policy to a team or business rather than trying to bend reality to fit a textbook framework.

Singapore

As the product was moving towards a production launch and public access to systems I shifted my focus to IT Infrastructure and operational support delivery.Responsible for the design, implementation and support for all IT Infrastructure across corporate, development and production environments.Responsible for all IT Operations including corporate and production support services.

Singapore

Managed all technology aspects of the company including corporate services, software development and IT Infrastructure & OperationsBuilt a development team within a limited time frame and budget to deliver key productsDesigned and implemented IT Infrastructure for corporate services, development & production environmentsDesigned highly scalable and cost effective storage and virtualized server infrastructure for hosting production services including the ability for multi-site geographical replication of data and custom built CDN with edge based content authorization and advanced caching for large binary resources

As a Director and co-founder I managed Infrastructure design and implementation projects for multiple clients as well as focusing on client communications and project management for various Software Development projects.

Singapore

Responsible for maintenance and support for Production, Corporate and Development systems. Inclusive of Server, Storage and Network Infrastructure.Designed and implemented virtualization and shared storage strategy maximizing underutilized existing hardware resources leading to massive consolidation from 20+ racks to 2 racks, delivering substantial operational cost savings and enhanced ROI from existing assets.Implemented highly available shared storage NAS & SAN using opensource technologiesImplemented DDoS Mitigation strategies for production environments which led to greatly increased availability of production servicesImplemented caching & application delivery strategies to greatly improve peak load capacity of production systems without requiring additional hardware of capital expenditure

Singapore

I was a non-scientific member of the Institutional Animal Care and Use Committee (IACUC) during my time at Maccine. Before my departure from the company was appointed as chairman of the committee for a period of time and continued on as an external member even after leaving the company.The Institutional Animal Care and Use Committee (IACUC) is a self-regulating entity that, according to U.S. federal law, must be established by institutions that use laboratory animals for research or instructional purposes to oversee and evaluate all aspects of the institution's animal care and use program.

Singapore

Sole responsibility for all IT Systems in a new start up company, including secure connectivity between multiple countries.Continually challenged to find free or low cost solutions and ways of reducing costs while maintaining a high level of service quality and availability.Implemented Microsoft Active Directory, Exchange and Sharepoint servicesImplemented multi site VOIP solutions based on opensource Asterisk IP PBX system including optimizations for high latency and low bandwidth links between sitesDesigned and implemented virtualization strategy based on Xensource (now Citrix XenServer) to improve utilization of existing hardware resources without incurring any additional capital expenditureImplemented Linux based firewall and VPN solutions delivering a high level of services without incurring capital expenditure

Interim Branch Manager for Northern TerritoryHired a team of technical, administrative and sales staff to service the Northern Territory client baseImproved logistical workflows and communication with head officeQLD Branch ManagerResponsible for all operations in QLD including - Management of service agents to deliver against SLAs - Management of all staff in Brisbane office - Delivery of technical solutions for clients - Improving sales performance - Improving communications with head office - Improving logistical flows for stock between head office and state officeR&D EngineerEvaluation of products from a range of hardware and software manufacturers to test reliability, performance, quality and viability as a product for our target marketsWorked directly with major companies such as AMD, Intel, Microsoft, Network Appliance Foundry integrating their offerings into our product lines and designing and implementing solutions for clients.Presented technical demonstration of AMD's Athlon-MP multiprocessor platform at the Australian launch and answered technical questions for media.Evaluated pre-release Intel hardware for use in server and desktop systemsConducted Microsoft WHQL certification testing on a wide range of desktop, laptop and server hardwareContributed technical solutions and content for tender responses