Gavin Nelson Email & Phone Number

Swansboro, Nc, Us

Sanford, North Carolina, United States

• Serves as a Records Assessment Specialist supporting the Student Records Registrar's Office.• Responsible for intaking and processing student applications, transcripts, and change of program/student data request forms.• Interacts with students, faculty, and advisors and assists them with a variety of inquiries via in-person, over the phone, email, and Google Chat communications.• Using Portal, Etrieve, and Colleague and other academic/archival technologies to update student records and scan documents in for record-keeping purposes.• Coordinate with students, faculty, and advisors for the purpose of assisting students with their respective academic journeys.• Ensures the proper disposition of records consistent with the community college's practices. • Maintains expertise with program standards and procedures.• Provides excellent customer service while supporting the community college.• Monitors and responds to student inquiries in the Admissions email.• Reviews attendance rosters and notifies the appropriate faculty members to update attendance accordingly and capture the appropriate data in Excel spreadsheets.

Virginia, United States

• Serves as a Military Records Researcher supporting the Veterans Affairs.• For Veterans Affairs, responsible for accessing historical records and collections materials. Provides research, analysis, understanding and accurately applies federal records management principals under the direction and supervision of the records manager. • Researches veteran claims, searches for duplicate claims, inconsistent data, and other information to support and make an informed decision as to the validity of the claims.• Using VBMS (Veterans Benefits Management System), responsible for data entry, data retrieval, control tasks within a variety of the document management and information system. • Coordinated with multiple archives to locate records aligning with veterans' claims.• Ensures the proper disposition of records consistent with Agency practices. • Maintains expertise with program standards and procedures.• Management Support Services including data entry, coordination, and control tasks within a variety of document management and information management systems including Electronic Records Archives (ERA), and the Archives and Records Centers Information System (ARCIS).• Provides excellent customer service while supporting the Veterans Affairs.• Monitors and responds to reference inquiries and program correspondence.• Coordinates with other team members to pull records, copy, duplicate, and digitize records in multiple formats.• Maintains security within the Research Room.• Maintained public trust security clearance for reviewing benefit claims that included personal and sensitive information.• Captured and organized data in Excel spreadsheets for record-keeping purposes.

Morehead City, North Carolina, United States

• Attended the circulation desk, using the automated circulation system to check out, renew and check in library materials and register new patrons. Collected and processed library bills and book sale proceeds. Processed and sorted returned materials. • Provided coverage for circulation and reference desk duties during evenings at a public community college in Morehead City, North Carolina.• Responded to requests for information pertaining to basic library procedures; receives books request orders, in person and on the telephone, answers the telephone, transfers calls, and takes and relays messages.• Performed required searches for overdue and missing materials; sends out overdue notices and bills for missing materials and updates records. Records and deposits lost material payments daily. Maintains records of patrons with copious amounts of overdue materials and pursued payment. Prints weekly notices and bills.• Processed periodicals, newspapers and other items and prepares periodicals and other items for circulation. Maintains storage and filters older periodicals. Maintains book order on shelves in assigned areas and assists in maintaining business services references.

Cape Carteret, North Carolina, United States

• Welcomed and greeted all guests with a positive attitude. • Answered incoming calls and addressed customer queries. • Help manage all front counter operations and guest services. • Working in a high-volume environment ensured the restaurant’s standards of quality and service are upheld. • Cleaned host area and assisted with restaurant cleanliness.

Wilmington, North Carolina, United States

Assisted special collection librarians with processing a variety of archival collections that ranged in size and complexity. Made use of programs like Microsoft Excel and ArchivesSpace to create, edit, and input metadata into the library's databases. Familiarized myself with archival preservation tools and techniques that are used in protecting sensitive archival materials from outside factors.

Fuquay-Varina, North Carolina, United States

• Assisted in processing and arranging various collections in the special collections department.• Finalized collections for metadata and developed finding aids.• Produced high-quality digital images of archival materials for publications and educational purposes.• Utilized Archives Space for detailed descriptions and access points for library collections

Fuquay-Varina, North Carolina, United States

• Analyzed tax documents to identify and correct anomalies.• Sorted and organized tax numbers using Microsoft Excel.• Maintained and organized tax files methodically and systematically.

Master Of Library & Information Science - Mlis, Archives/Archival Administration, 3.94

Embarking on my journey toward an archival career, I pursued a Master's in Library and Information Studies program, completing it entirely.

Bachelor'S Degree, History

My college journey began with enrollment in WCU's Academic Success Program, where I maintained a perfect 4.0 GPA throughout. Transitioning.