- Build and maintain strong client relationships, meeting needs and exceeding expectations through proactive communication and customized solutions.- Lead landscaping projects, ensuring quality, timeliness, and budget adherence while adjusting to client needs.- Create tailored service plans with clients, identifying enhancements that boost satisfaction and landscape appeal.- Resolve client issues quickly and professionally, reinforcing trust and fostering lasting partnerships.- Stay ahead of industry trends to position Outdoor Solutions Group as a commercial landscaping leader.- Drive growth by spotting upselling and cross-selling opportunities to expand services and revenue.- Guide and mentor junior team members, promoting collaboration and development.

- Lead daily outreach, placing 80+ targeted calls to C-suite executives. Spearheading precision-focused lead generation efforts.- Conduct thorough client needs assessments, delivering tailored proposals addressing specific business challenges for revenue growth.- Collaborate cross-functionally to align client expectations with organizational capabilities, ensuring a unified customer experience.- Proactively perform market research and competitive analysis to refine sales strategies and enhance product positioning.

- Provided daily strategic updates to the CEO and COO, ensuring alignment with top-level leadership on key initiatives.- Cultivated relationships with 100+ local project managers, HOA's, and private clients across the greater Atlanta area within a 3-month timeframe.- Employed analytical and problem-solving skills to prospect clients and assess their requirements.- Coordinated with sales and marketing team leaders to establish optimal practices for penetrating new markets.- Achieved 100% positive customer feedback on post-business interaction surveys.- Actively contributed to weekly strategic meetings with top company leadership.

- Managed daily interactions with a portfolio of 50+ clients, ensuring top-tier service and satisfaction.- Collaborated to optimize service speed, ensuring prompt and efficient service delivery that exceeded customer expectations.- Upheld impeccable cleanliness standards in public, banquet, and work areas, implementing diligent clean-as-you-go procedures.- Executed closing procedures with meticulous attention to detail, enhancing overall operational efficiency and success.

- Maintained accurate, legible, and easily accessible records, ensuring organizational documentation precision and efficiency.- Fostered a collaborative and informed working environment by facilitating seamless communication on attendance, notes, records, and announcements among peers.- Demonstrated leadership on the Executive Board, overseeing and scheduling meetings with precision and professionalism.- Effectively managed the coordination of key executive discussions and decisions.

- Provided high-quality, personalized service to club members in a fine-dining setting.- Managed orders efficiently, coordinating with kitchen staff to meet requests and ensure satisfaction.- Built strong rapport with members, creating a welcoming and professional atmosphere.- Maintained organized service areas to support smooth, efficient operations.

- Provided excellent customer service to all diners- Trained new employees on policies and procedures of the company, including proper health and safety standards, POS system, and customer engagement - Responsible for opening and closing of the facility when necessary- Accurately reconciled all receipts and cash with registers at the end of a shift

- Highly immersive internship selling and marketing automotive cleaning supplies.- Delivered and observed product demonstrations, first-hand experience using Clean Auto Team products.- Traveled to various dealerships interacting with management.- Assisting hand in securing a $900,000 account.- Gained valuable insight regarding business-to-business sales and communication skills.

- Maintained over $1,000,000 in inventory of various kinds of water-crafts- Expertly executed the needs of high standard of service cliental by communicating information to team members / clients and preparing cabins for patrons