I have over 25 years of hands on in-depth technical and senior managerial experience. I am a proactive leader who can anticipate business needs. Through my highly collaborative nature I focus on building relationships across all departments to create an environment that allows teams to produce their best work. I believe in and inspire a customer-centric approach across my portfolios, with an emphasis on delivering high quality services at a high velocity via optimized, automated and repeatable processes.I am a results-oriented leader capable of delivering across a number of initiatives, while remaining aware of the client experience, emerging technologies and cost-effectiveness. My technical expertise, business acumen, strong communication skills, and demonstrated experience with complex and quickly evolving organizations, all contribute to operational excellence across numerous domains/functions.My duties and experience across my 25 years of firsthand in-depth technical and senior managerial experience have included setting the technological strategic vision across an organization and driving adoption of new infrastructure technologies and processes. The overseeing of all activities of cloud, server, storage, network, endpoint, and other technologies needed for modern, efficient, effective information technology success. Providing tactical and strategic direction for all components of Data Centers (on premise and cloud), Networks (voice, wireless, security, data), Servers and Storage, System Applications, and End User Services. Leading efforts to standardize operations. Determining change management strategies. Establishing and maintaining service level agreements (SLA's) to ensure the IT function exceed stakeholder expectations while adhering to compliance, financial reporting, and security controls. Establishing key performance indicators (KPI's), objectives and key results (OKR's), metrics and other health measurements. Tracking indicators against industry benchmarks and standards. Inspiring thought leadership and creative insights. Identifying skill gaps. As well as creating a culture of continuous improvement across the business.I am a big picture thinker who is focused on the synergy between the various components which make up the whole. I am hard-working and pride myself on excellence. I am a firm believer in knowledge sharing and encourage all staff to push the boundaries of their perceived abilities.My most recent experience includes the establishment of a branch office and the running of a subsidiary of a company.