As the Director of Digital Programmes, Gavin is responsible for overseeing the delivery of the digital strategy of the University, enabling the vision for boundaryless education, digital equity, hybrid learning and collaborative research. He guides a £100m programme that includes one of the largest software-defined networks in the Higher Education sector, virtual desktop infrastructure, hyper-converged platforms for research and teaching, enterprise storage strategy and digital learning environments.

Cambridge Management Consulting is a digital consulting firm based in Cambridge, London, Paris and Tel Aviv that provides strategy consulting, corporate and business development, sales and marketing transformation, management system implementation, ICT procurement and sourcing services, executive search, plus leadership and talent development services to its clients.

Working with clients on various projects including developing Target Operating Models and IT product selection.

Taking the opportunity to have a career break and focus on my own projects for the first time in many years.Obtaining listed building consents and completed the renovations of our home. Toured the UK in a Covid compatible manner and continued with my coaching work. Through the Royal Voluntary Service I have been supporting the vaccination programme as a Vaccination Steward.

Responsible for the Service Delivery to all of Fujitsu’s retail sector clients based in the UK supporting their European operations comprising circa 20 clients, 1200 outlets and over 150,000 staff based in retail outlets, supply chain and corporate offices. Leading a team of 50 people based in the UK and 300 across Europe, India and Russia with full P&L responsibility. Responsibilities included setting strategy, leading bids, service delivery of IT and operational capabilities, leading transformation initiatives as well as diverse programmes from cloud migrations to wholesale outsource and infrastructure/ platform upgrades using both traditional and agile methodologies.

Responsible for P&L and delivery of services to all Fujitsu’s Private Sector Business Application clients which included the retail sector, logistics, rail companies, utility clients, UK Critical Infrastructure clients and multinational businesses. This covered delivery into 68 countries and service delivery from the UK, Europe, India and Russia. Leading a team of 50 people based in the UK and 300 across Europe, India and Russia with full P&L responsibility. Leading the strategy, bids, service delivery of IT and operational capabilities, transformation initiatives as well as diverse programmes from agile mobile phone ticketing software development, software for critical national infrastructure as well as cloud migrations to offshoring and infrastructure/ platform upgrades using both traditional and agile methodologies.

Responsible for the relationship and business development with clients in Private Sector within Fujitsu

Responsible for leading bids and new business within the Home Office for Fujitsu, setting the growth strategy.

Full responsibility for the Post Office’s payments business leading a team of account managers, product managers and sales professionals to support 1200 clients. Key achievements include developing new business models to compete with other over the counter organisations such as PayPoint and Payzone as well as retaining key clients to protect this invaluable service for Sub-Postmasters.

Reporting to the Strategy Director, I was part of the team that developed the Post Office’s five year strategy to get to profitability. I was responsible for a new low cost Post Office model, which was successfully rolled out, as well as developing the Post Office’s Payment Services strategy. I also led the bid for the Government’s ID Card procurement for Royal Mail Group. Responsible for the commercial positioning and engagement strategy.

I was the CTO and latterly the European MD for this internet start-up that spun out of NatWest Group. Specialising in online payment technology for content and white label outsourced payment services, running pre-paid card schemes, online and mobile based payment services for Financial Institutions. Magex was sold to BankServ in 2006. I was responsible for all aspects of the business in Europe reporting to the board and investors. Customers included banks across Europe, MasterCard, Zopa, and Lending Club in the USA.

I was responsible for the development of systems to support international credit and debit card processing to support NatWest's global customers. (Europe’s largest card transaction acquirer Streamline is now part of Worldpay.)

Various programmer and project management roles in credit and debit card txn processing including fraud and chargeback systems. programming in VB, C, C++, SQL