Gavin Blay Email & Phone Number

Earl Shilton, GB

Leicester, England, United Kingdom

Leicester, United Kingdom

Leicestershire And East Midlands

Manage the internal sales and customer service function for the service and maintenance department. Planning, implementing sales strategies and managing engineer scheduling. Co-ordinating activity, parts and customer relationships.

Blaby

Oversee the sales and customer services activity for the business. Lead and motivate the team to achieve sales activity required to hit targets and ensure processes are followed for maximum efficiency.Monitor workload and support the team.Carry out appraisals and support development of the team members.

Leicester, United Kingdom

• Managing the placement activity for a distance selling brokerage
• Providing support as necessary
• Assisting in the conversion of new business, service of existing accounts and retention of renewals
• Provision of regular performance analysis reports detailing conversion rates by sector etc.
• Managing insurer relations and promoting new products and services
• Respond positively to all enquiries received from AR’s, AR Clients and underwriters in a courteous and helpful manner

• Oversee the Sales and Administration of the Sales Office – 4 Internal Sales and 1 Full time administrator
• Responsible for performance reviews and annual appraisals and other HR-related issues, such as grievance, disciplinary, dismissals, maternity/paternity (ensuring individuals are aware of rights, etc and the office.
• Continuous improvement of office procedures
• Involvement in marketing ideas and strategies, including literature, e-shot and mail-shot content
• Produce the monthly Management Information Reports, Sales Forecast Reports and Flash Forecast Reports
• Attend client meetings and site visits