Gavin Brittain Email & Phone Number

Chesapeake, Va

Product Owner and Test Lead of the Maintenance Figure of Merit (MFOM) application. Responsible for technical analysis, requirements gathering, and test implementation of an Agile release schedule.

Norfolk, Virginia Area

Responsible for the test management of the VSB project. Also involved in creating structured processes to manage defects right through to resolution. Developing and maintaining test methodology. Defining test strategies for projects. Coordinating the work of test teams and monitoring their performance. Following up any outstanding open test risks / issues. Managing the gathering of results. Compiling test metrics for management. Reporting to senior managers on progress and issues. Identify test approaches that optimize the delivery schedule. Planning and estimating. Upon scheduled program rollout, traveling to various locations to conduct training.

Norfolk, Virginia

Responsible for the test management of the AWN project. Also involved in creating structured processes to manage defects right through to resolution. Developing and maintaining test methodology. Defining test strategies for projects. Coordinating the work of test teams and monitoring their performance. Following up any outstanding open test risks / issues. Managing the gathering of results. Compiling test metrics for management. Reporting to senior managers on progress and issues. Identify test approaches that optimize the delivery schedule. Planning and estimating.

Norfolk, Virginia

Performs Process and Product Quality Assurance audits to ensure CMMI compliance. Supports other projects when necessary.

Norfolk, Virgina

Responsible for the team’s analysis documentation, requirements, and help content for the VSB Project, part of the Maintenance Figure of Merit (MFOM) Family of Systems (FoS). Knowledgeable in all functional areas and assists with functional test training for the end users, both in updating test documentation and in personal assistance. Assist the programmers to ensure design is correctly implemented in the application. Performs Functional Verification Testing, fix assigned STRs as necessary, write TIRs as necessary and performs effective peer reviews. Trains new users in use of the VSB application.

Norfolk, Virginia

Responsible for test plan creation and software testing for the VSB Project. Executes test scripts to ensure that quality software is provided for release to production. Reviews requirements, specifications and documentation to gain a thorough understanding of the programs and processes. Creates and modifies test scripts to certify system changes.Supports developers with isolating system faults. Provides input to system design and capabilities. Validates application performance by comparing system response to known information (established by a direct query of the database). Supports Configuration Management processes. Assists in the Decision Analysis and Resolution (DAR) process. Backup for Release Management.

East Syracuse, Ny

Directed sales and purchasing activities for large national account. Cultivated relationships that allowed comprehensive management of inventory turns and profitability. Developed a thorough working knowledge of a variety of products in order to customize sales based on each customer’s perceived needs. Cross-trained to handle multiple aspects of account maintenance, from administrating an e-commerce website to updating catalogs. Cross-trained to handle purchasing duties for national and local accounts, including working with vendors on pricing and logistics.

Virginia Beach, Virginia

Managed Retail Account at Lowe’s Home Improvement Stores located in Virginia Beach, Norfolk, and Portsmouth. Acted as liaison between various manufacturers and Lowe’s management to increase product exposure and enhance the quality of the customer experience. Constructed product displays and integrated various types of marketing materials for various promotions. Exceeded customer satisfaction goals by 20%

B.A., English And Textual Studies

English

Activities and Societies: Rowing/Crew, Tau Kappa Epsilon

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