Songtradr – is privately owned B2B Music Platform & Services business providing custom music services to the enterprise business segment as well as access to music catalogues for small to medium businesses and social media users. Over the past few years Songtradr has expanded it’s capabilities through the acquisition of Massive Music, Pretzel, Tunefind, Song Zu, Jive, Big Sync and more recently Music Cube. My engagement has been to provide Songtradr with Acquisition Integration Planning and Onboarding and as well as the support of several internal program initiatives.

Leading Acquisition Integration across a range of acquisitions for Cognizant ANZ.

Engaging with various companies to provide consulting services for Post Acquisition Integration Planning and Execution.AI Media - short term consulting arrangement Mid 2020 top help AI-Media with the planning and setup of an integration with the recently acquired US based ACS captions. AI Media is technology company providing accessibility options to drive inclusiveness in communications. Ventia Pty Ltd - During the first quarter of 2020, I performed a short term consulting engagement to support Ventia Pty Ltd to setup an Integration Management Office (IMO) and perform pre-completion planning. Ventia had entered into an agreement to purchase Broadspectrum, doubling the size of the company, with a combined employee base of 15,000 employees. Prior to the expected deal completion, Day 1 readiness planning was required in addition to setting up all internal streams with a coordinated IMO. I implemented tools & processes to support the various work streams as well as develop and drive the Integration planning. Ventia is an Infrastructure Services company providing support and services to essential service providers across Australia and New Zealand.Telstra Purple - following an acquisition of Epicon in December 2020 I was engaged to support the re-instatement of Acquisition Integration capability in Telstra to support Telstra Purple (an enterprise services division providing professional technology services).

Acquisition Integration lead for Telstra’s Global Enterprise Services & Telstra Health acquisitions. Total Implementation portfolio is in excess of $500m acquisition value.This totals 24 individual acquistions. Led and delivered detailed planning and board submissions for an undisclosed group of companies that were in excess of $5bn of acquisition value. For the Telstra Enterprise portfolio that has been under Integration some key performance metrics include EBITDA actual forecasts exceeding plan by up to 200%, cost synergy targets exceeding by up to 40% and Integration expenses favourable to budget by up to 30%. The portfolio also includes some internal transformational change programs.

Development and Implementation of a performance management, governance and reporting capability across Telstra’s top 30 managed service customers. Team build of 35 individuals delivering business intelligence, commercial support, account governance and executive reporting.Measured improvements in customer satisfaction and business performance through the analytics and governance implemented by the team.

Building and developing project delivery capabilities to provide incremental project services to a new customer outsourced account. This includes delivery capability to accomodate data centres, contact centres and IP telephony solutions during transition and transformation of the networking services.Also included was managing a component of the transition and transformation of the outsourcing of Telstra's largest single customer.

Key strategic lead in the Managed Network Services portfolio, specifically the Managed Networking Product and Enterprise Converged Service Desk initiative. This included the initiation, development, management and ownership of the product iniatiatives from concept to beyond Business Case to Implementation. Tactical product capability was also included.

Development of a new product network construct to simplify existing product capability and secure new market opportunities. This included the development of a 3 year commercial modelling / tariffing / pricing of the new rationalised construct taking into account positive revenue translation, regulatory obligations, niche competing players and future market trends.

Operational Service Management of the following BigPond Products – Dial, Satellite, Usage Meter, ISP Mail, Service Qualification, BigPond.com, Billing Systems (IFR) according to Operational Level Agreements and Business unit targets relating to cost control initiatives and customer satisfaction.This included major outage event engagement for portfolio of products as stated above as well as service improvement responsibilities for Customer Premises Equipment, Self Installation Kits (ADSL & Cable) and various call reduction programs affecting BigPond Technical Assurance.

Management of a team of 35 project managers and 5 solutions consultants to deliver 180 concurrent projects as a program of works to meet customer requirements.This included the development and implementation of processes and procedures to ensure projects adhere to company methodologies and requirements. Integration of Wide Area Network (WAN), Local Area Network (LAN), Desktop, Telecommunications and Voice solutions within the program.

Supported and rebuilt Project Delivery teams to deliver incremental project delivery capability into major customer accounts in canberra. This included, Implemented project operating methodology and significant process improvement with delivery teams and operational support teams that delivered customers solutions within a planned, managed, maintained framework.

Operational Management of a team of IT technical specialists as well as a small project team to support and maintain a large outsourced IT network for a major customer account account,

It Project Manager across various customer accounts delivereing various IT outsourcing projects.

Networking Design Engineer and Capacity Planner within Telstra's core Networking & Design Construction division.