Gavin Davis Email & Phone Number

Seattle, WA, US

Chantilly, VA, US

• Senior system administrator onsite for high and low system computer and phone system support.Tickets are handled on a daily basis for users on an open and closed customer network. Maintain and update printers.
• A solution-oriented, highly analytical, and resourceful individual with 15+ years as a Network and Systems Administrator for Windows-based environments.
• Knowledgeable of network security protocol and procedures as a certified COMSEC Custodian with NSA.
• Proven ability with network architecture and design of highly sensitive compartment information environments.
• Experienced in creating and managing user account information and upholding security standards.
• Proficient in developing hardware, software, servers, and network components to ensure optimum systems performance.

Houston, Texas, US

• Designated as Lifecycle Manager for software and hardware in classified network and unclassified systems. Configure and manage service within a sensitive compartment information facility (SCIF). Responsible for the.
• NSA certified COMSEC Custodian Custody IAEC-2112
• Information Systems Security Officer (ISSO) over two classified closed spaces.
• Maintained all security documents and updated compliance documentation to upper management.
• Maintains operational security posture for an information system or program to ensure information systems security policies, standards, and procedures are established and followed.
• Evaluate security solutions to ensure they meet security requirements for processing classified information.

• Created and maintained user accounts as system and network administrator. Developed, installed and tested security patches (IAVA), updates, and upgrades on network. Responsible for the administration, maintenance and.
• Researched, installed, maintained, updated, and upgraded SharePoint sites for users
• Installed/Configured SharePoint application on several virtual and physical servers.

Mclean, VA, US

• Provided tier I and II desktop support to OIG executives within the US Postal Service network. Averaged over 100 incoming calls per week from clients within and outside of postal network. Repaired, configured, upgraded.
• Received numerous recognition emails from clients on satisfactory progress of completed tickets

GB

• Conducted reviews with domain managers, IT managers and other WHS key personnel to identify existing systems currently deployed. Managed all Remedy 7.0 tickets for the DFDD Domain including change requests, incidents.
• Responsible for all customer interfacing and oversight of over 200 Washington Headquarters Services (WHS) COTS and GOTS applications for five domains

• Responsibilities include building and imaging of workstations for Air Force network, including but not limited to Bolling and Andrews AFB’s.
• Senior technician for Blackberry support for Air Force lead officers and officials
• Developed and presented training materials to Tech Refresh team that consisted of 12 individuals

Glen Allen, VA, US

• Responsibilities included building and support of workstations as Lead Deployment Technician
• Utilized Symantec Live State Delivery software to push software updates to end-users

• Managed the email migration of NAVSEA from Exchange 2003 to 2007. Over 4000 users successfully migrated to the new software and configured.Desktop support to NAVSEA, NAVFAC, Military Shipping Command (MSC) and NCIS..
• Configured network support for Blackberry and various palm PDAs for end-users
• Installed hardware and software upgrades for Blackberry clientsHelpdesk Support
• Set-up workstations and laptops for new employees, configured systems, ensured network connectivity, and installed and tested hardware/software
• Assisted users with Outlook, created Exchange accounts, resolved missing user roaming profiles, handled Office and Windows 2000 errors, assisted in migrating files and folders, as well as, locating missing files for.
• Construction and management of SIPERNET machines for access to classified message traffic, procuring equipment, computers, supplies and resources necessary to support client

Lakewood, New Jersey, US

• Responsibilities included quality assurance, network security and support.Quality Assurance/Risk Assessment
• Provided technological safeguards and managerial procedures to assure the availability, integrity, confidentiality, authenticity and non-repudiation of computer-based resources
• Developed and implemented the policies and procedures for the issuing, accounting, handling, safeguarding and disposing of Communications Security
• Implemented an IA Risk Management Program to include a risk assessment and site surveys
• Conducted risk assessments of Information Systems using the methodology determined by the Information Assurance Manager (IAM) and approved by the Designated Approving Authority (DAA)Security
• Received, reviewed and analyzed all reported IA security incidents to ensure that appropriate action has been taken and the proper agencies notified

Washington, DC, US

• 11/2002 - 07/2003
• Managed several user accounts and mailboxes utilizing the Defense Messaging System
• Administered ship based side of message traffic for Pacific Fleet
• Assistant Microsoft Exchange Manager for internal unclassified e-mail
• Served as an Assistant SA (system analyst) for the Top Secret Servers
• Handled trouble calls for Defense Messaging System clients under the Command of NCTAMSPAC from Japan to California12/1999 – 11/2002

Education record

Bachelor’S Degree, Networking And Communications