•Advise and support a caseload of 120 students with diagnosed learning differences across 12 majors•Serve as an academic liaison for students, families, and college community holding approximately 450 meetings a semester•Develop, plan, and implement Fall Arch Orientation including recruitment and training of Arch Orientation Leaders•Teach required, credit bearing DCA 100 (Campus Connections) & DCA 110 (Career Connections) classes to first year students as prerequisites to the Dean Career Advantage program•Coordinate and lead advising sessions at college sponsored functions on and off campus•Design and implement, credit bearing Dean-190 (Exploring Dean College Majors) class for all Undeclared first year students•Collaborate with Program Coordinators to develop initiatives to connect students to college, each other, and their field of study•Assist students with all aspects of career exploration, resume and cover letter development, internship selection, interview preparation and other career related activities as a Certified Professional Resume Writer (CPRW)•Serve as Staff Advisor for Dean College Chapter of Best Buddies

-Provided 1-1 academic support and tutoring-Assisted with organization and time management skills-Promoted self-advocacy from student-Developed learning outcomes related to course work-Implemented study techniques and weekly goals for client

-Advise, monitor, and support a caseload of 180 students majoring in Management, Marketing, Entertainment Industry Management, Criminal Justice/Homeland Security and Undeclared-Serve as an academic liaison for students, families and the Dean College community-Plan and implement 12 academic sessions with Academic Program Coordinators for the Undeclared student population in their first semester-Teach required, credit bearing DCA 100 (Campus Connections) & DCA 110 (Career Connections) to first year students as prerequisites to the Dean Career Advantage program-Coordinate and lead advising sessions at Dean College functions including Discover Dean Days, New Student Orientation & Homecoming-In collaboration with Deans and Program Coordinators develop initiatives to connect students with the college, each other, and their field of study-Assist students with career exploration, resume and cover letter development, internship selection, interview preparation and other career related activities as a Certified Professional Resume Writer (CPRW)-Serve as Staff Advisor or Co-Advisor for Dean Business Consortium, Dean Community Outreach and Badminton Student Organizations

-Assign employees to specific duties-Estimate consumer demand and determine the types and amounts of goods to be sold-Implement product placement, ordering, and marketing campaigns for all Beer, cider, and canned cocktails-Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customer-Handle all store opening and closing procedures-Instruct staff on how to handle difficult and complicated sales-Manage the ordering of all beer and cider-Communicate with beverage reps on needs for the store

-Advised students in multiple academic disciplines: -Veterinary Technician -Building Construction and Design -Building Construction and Cabinetmaking -Graphics, Multimedia, and Web Design -Plumbing, Heating, and Gas Technologies -Refrigeration, Air Conditioning, Heating, and Gas Technologies -Welding Engineering Technologies -Animal Veterinary Management -Physical Therapy Assistants-Supported and encouraged students to utilize the services of the college-Collaborated with faculty and staff to identify student issues-Facilitated the accommodations process for students with disabilities-Devised and implemented curriculum updates-Served as a designated complaint contact person (CCP)

-Supervised a student staff of 11 Resident Assistants-Managed crisis situations while serving on the Administrator on Call rotation -Operated and managed channels 25 & 26 (campus announcement and movie channels)-Oversaw supervision of work study students-Created and managed the Mighty Mover Volunteer program which aided in Fall student move-in days-Held conduct hearings-Mediated roommate conflicts-Managed facilities related issues-Developed and implemented an End-of-Year Donation program with Campus Civic Engagement-Staff Advisor for Mount Ida College Outdoors Club-Provided support to Resident Assistant training through facilitating stress-reducing sessions-Processed room changes-Implemented shuttle tracking program for students with iRide GPS systems

-Served as an academic tutor-Provided testing materials to students with alternative testing accommodations-Developed learning outcomes related to course work-Procured alternative testing sites within learning center-Processed student paperwork and diagnosed student needs-Implemented study techniques and weekly goals for clients

-Aided in the supervision of student staff-Organized educational and social programming-Implemented campus policy and regulations through serving in the on-call duty rotation-Mediated roommate conflicts among students-Assisted in the implementation of monthly Health & Safety inspections-Participated in Community Advisor selection process-Created a campus-wide End of Year Donation Drive

-Provided customer assistance in beverage selection -Assisted fellow associates with any questions or issues -Assisted in the set-up/moving of new stores-Developed in-store displays and product placement-Hosted in-store wine demonstrations-Created front window displays to welcome customers-Operated POS system and handled intake of all merchandise