HR Professional (Assoc CIPD)Degree in: Business Management 2.1, Diplomas in:First Line Management (CMI) Accountancy (AAT) Level 3 Human Resources (CIPD)Level 3 Payroll Administrator Apprenticeship (2020)HR and Payroll experience.Recruitment: recruiting Senior Management, Heads of Departments, Analysts and Graduates. Payroll: Managed all current employee overpayments across the entire business. Implemented better ways of working, in addition to building an excel tool for data analysis.Employee Relations: ER Advice and Support Manager and Regional Lead for Scotland. Advised Managers and Business Partners on policies, legislation and agreements. Managed a case load, coached Managers on fact finding and organisational processes, whilst highlighting associated ER, IR and tribunal risks.Payroll: Processed Tax and Statutory Deduction. Worked on end of year projects for EYU submissions.Processed Gateway requests and ran reports to ensure the business was kept in line with HMRC updates. Wrote several new working instructions and an introduction document for new tax team starters.HR Learning Services Planner: Delivered DCPC service to SLA with high levels of accuracy whilst strictly adhering to all JAUPT and DVSA regulations. Assisted in the implementation of new software to manage our database of drivers (Vision), this involved testing, training and creating working instructions.Ran reports daily on induction training and issued learning to strict deadlines. Booked First Aid courses, dispatched materials, recorded learning on qual-safe and issued certificates.Successfully updated and implemented a project on value stream management and measures through excel and SharePoint.Carried out service improvements on working processes using Excel to streamline the need for manual input and optimise data integrity.