• Followed detailed specifications to install systems to network devices, computers, and software• Utilized mastery of a wide array of systems, including Cisco, Tandberg, Lifesize, Polycom, MCU, and RMX to provide troubleshooting for video conferencing software• Maximized workflow by resolving issues with internal network monitoring systems daily

• Interpreted complex instructions to ensure proper handling of 400-600 silicon wafers per day• Increased efficiency by establishing process improvements and careful handling procedures• Adhered to OSHA safety protocol when operating semitool and matrix machinery

• Streamlined daily operations through effective management of 3 warehouse team members, including scheduling drivers and delivery routes, delegating shipping and receiving duties, creating and enforcing standard operating procedures for all workstations, and instilling a culture of safety• Anticipated and met operational needs by closely monitoring inventory and forecasting ordering needs to maintain correct inventory levels• Communicated clearly to meet client demands and provide monthly reports to upper management