A Technology Leader, expert at solving complex business problems through digital transformation and innovation. Gavin has had a diverse career with over 20 years of experience working across a wide range of industries and businesses in strategic consulting, operational management and programme delivery roles.Over the last 7+ years he has worked within the Transport and Logistics domain, both in domestic and international markets, in addition to enabling eCommerce for Australian consumers through one of Australia’s largest retail network. Prior to this Gavin worked for tier 1 professional services organisations across Health Care, Manufacturing and Government, to name a few.A proven leader, throughout his career he has had the opportunity to impact business transformation in various roles and build on his expertise:Driving Customer Success through Aligned Investments: • Transforming businesses through integrated investment plans that prioritise initiatives directly tied to customer and business objectives, with clear roadmaps for achieving them• Creating and communicating technology modernisation strategies with prioritised roadmaps integrated within the business strategyEmpowering Customers and Teams with Emerging Tech: • Leveraging next-gen tech to create delightful customer experiences and empower team members, such as using Gen AI, Machine Learning, Internet of Things, and Low Code No Code• Creating leading omni-channel eCommerce solutions for B2B & B2C Customers, leveraging core business platforms from Adobe, Salesforce, SAP, E2Open and Microsoft.• Establishing new cloud engineering services and co-creating a multi-cloud strategy for AWS, Google Cloud, and AzureOptimising Operating Models: • Designing and implementing technology operating model changes to modernise teams around business services and digital products • Establishing architectural governance across all levels, empowering teams to make decisionsBuilding Deep Partnerships: • Forging strong relationships with business stakeholders, including senior executives, to ensure customer needs and business value are central to all decision-makingListening, recommending and doing: • Actively listening, recommending solutions, and taking concrete actions to deliver exceptional customer experiencesBuilding High-Performing Teams: • Track record of leading and empowering high performing cross-functional teams, my passion lies in fostering a culture of creativity and curiosity, collaboratively tackling complex challenges to deliver innovative solutions.