Gavin Jeffs Email & Phone Number

New Farm, QLD, AU

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Melbourne, Australia

Program Manager of the Gaming Portfolio of projects for implementation as part of the new Crown Sydney resort at Barangaroo. This encompasses the implementation of a new Casino Management System involving the integration of several leading solutions from around the World.

Melbourne, Australia

Provide advice and introductions to integrated resort hotel operators to ascertain potential for use of Tapendium products.

Brisbane, Australia

• Act as the single point of contact within for the Senior Business stakeholders for all areas of their concern regarding technology.
• Manage and prioritise the demand within the Hospitality, Property Services and Data Management functions of the Group. Utilising Business Engagement Managers (direct reports) to undertake the concept stage and.
• Hold regular forums with the above Business stakeholders to review demand and prioritise the Portfolio of requests and projects. Managing expectations and providing updates on progress (outside of Steering Committee.
• Be the point of contact to keep Senior Management up to date with high severity service issues. Follow up on root cause and resolution information and articulate back to Senior Business stakeholders.
• As the only member of the IT leadership team based in QLD perform all required leadership and management activities for the QLD based team (Brisbane and Gold Coast)

Brisbane, Australia

• Implement and maintain a demand process for new proposals with overall responsibility for steering these proposals through the early stages of approval.
• Work with Business stakeholders and IT members to clarify and refine functional requirements and prioritise and coordinate work in initial phases to translate into functional designs.
• Engage with Business stakeholders of all Business units to prioritise the Portfolio of projects.
• Develop and maintain relationships with Business Stakeholders actively managing expectations and monitoring satisfaction levels.
• Be the point of contact to keep Senior Management up to date with high severity service issues. Liaise with Service Management on root cause and resolution and articulate this information back to Senior Business.
• Be the point of contact for the Business when it comes to new demand on IT, stakeholder concerns and escalations.

Brisbane, Australia

GM of technology for the QLD Business unit within the technology team. Directly reporting to the Group CIO I had overall responsibility for Business Change projects, Operations and service for the QLD line of Business and lifecycle management and ownership of the Hospitality and Property Services portfolios within the Group.

Brisbane, Australia

* Implement and maintain a demand process for new proposals with overall responsibility for steering these proposals through the early phases of approval.* Work with Business stakeholders to clarify and refine functional requirements and coordinate work in initial phases to translate into functional designs.* Engage with Business stakeholders in all.

Brisbane, Australia

* Manage a portfolio of projects within the IT Casinos Galaxy programme (a major business transformation initiative).* Provide timely and accurate portfolio reports for the programme.* Manage resources and finances for the portfolio as part of the overall programme.* Maintain key relationships with Business Stakeholders on all aspects of the portfolio.*.

Brisbane, Australia

* Deliver technical projects for the Casino business within Tabcorp to agreed requirements, time & budget.* Report on progress and provide regular communication to key stakeholders within the business.* Lead and mentor project team members to successful delivery of projects.* Apply Tabcorp’s methodology to all projects and provide input to the continuous.