Gavin Johnson Email & Phone Number

Santa Barbara, Ca, Us

Los Olivos, California, United States

Sydney, New South Wales, Australia

My role had me spearhead team culture with an emphasis on safety reporting to align operations with WHS standards and company policies, while improving operational performance. I launched a leadership development program with a keen focus on the development of emotional intelligence as well as delivering targeted motivational support based on the skills of individual team members. One of my key responsibilities was to develop and strengthen relationships with key stakeholders for protecting the integrity of Virgin Australia's operations and achieve the #1 on-time performance result.Some of my key achievements during this role are:• Directed a change management program restructuring team and optimized operational efficiencies and customer experience, while reducing 30% costs.• Established a progressive recognition program and improved team culture and morale.• Addressed shortfall in budgeted headcount by executing a tactical plan that resulted in a reduced leave of liability and overtime by over 50%.

Sydney, Australia

While in this role, I administered all aspects of the store comprising, HR management, recruitment, and on-boarding new hires. Successfully led a nationwide revenue generation store while minimizing workplace injury by focusing on safe work practices on a priority basis, while managing all activities in the workplace. Also, I have nurtured a team culture for providing exceptional customer service and improved customer net promoter score.

Sydney, Australia

Being a Business Manager at Apple is being the catalyst for businesses to discover and leverage the power, ease and flexibility of Apple solutions. I led and managed a talented team passionate about delivering smart solutions and services to business customers. We built relationships through an account development strategy that is crafted to educate and empower clients to be successful with Apple technology in the workplace. As a leader, I motivated my team and developed strategies to build business for Apple.

Sydney, Australia

As Operations Manager I maintained an efficient and productive operation through being actively engaged in the day to day activities, strategic planning to support and develop the ongoing growth of the business.

Santa Barbara, California Area

Greater Seattle Area

Santa Barbara, California