Gavin Knapp Email & Phone Number

I am experienced in driving operational excellence, enhancing client experiences, and fostering team development, I bring a proven track record of success in retail management. I've led recruitment efforts, streamlined onboarding processes, and implemented targeted training programs resulting in a significant reduction in shrinkage. Additionally, I consistently deliver impressive sales growth, exceeding baseline expectations month over month.Before my role at RUE21, I served as a Store Manager at Tonal, where I transformed underperforming teams, significantly reducing sales deficits and driving incremental sales growth through strategic marketing initiatives and a focus on customer satisfaction. I also played a key role in supporting the rollout of Tonalverse and fostering company engagement through employee resource groups.With a passion for elevating operational efficiency, optimizing client experiences, and nurturing talent, I am committed to driving success and achieving results in dynamic retail environments.