▪ Responsible for generating estimates and quotations, purchase orders and agreeing pricing with Suppliers.▪ PowerPoint presentations and tender response whenever required▪ Negotiating discounts and protecting project margins.▪ Preparation of orders with suppliers.▪ Filing and general administration.▪ Supplier acknowledgements check▪ Preparation of order file to hand over to logistics team for assigned projects▪ Ensure all financials and revenue are accurate for the invoice stage.

• Directly reported to the Sales and Customer service Manager.• Identified and assessed opportunities to up-sell and cross-sell to existing customers, serving as a primary point of contact, ensuring they were provided with the most updated information about the products, building sustainable relationship of trust.• Daily ensuring that any queries were met with an effective solution that will benefit the customer, either by email, phone and/or face-to-face, keeping record of the interactions and transactions.• Render support to field sales.• Generated new business by outbound calling and market research, generating sales leads.• Welcomed and handled customers queries at the showroom with efficiency• Process orders in a timely and efficient manner, increasing sales margin• Provided exceptional customer service and represent the company in the best possible way, maximizing productivity and minimizing

• Play a proactive role in acquiring new customers along with maintaining a strong relationship with existing customers.• Identify customer needs to maximise sales by using effective face to face approach.• Work as part of a team rotating opening and closing of trade counter.• Manage stock and merchandise for the trade counter displays.• Create monthly offers and promotions to increase footfall.• Handle returns and complaints• Provide helpful advice to customers regarding products we supply.